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Intake Care Senior Representative
Job in
Bloomington, Hennepin County, Minnesota, USA
Listed on 2026-06-17
Listing for:
HireTalent
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Answer inbound calls from customers and providers in a call center environment;
Educate participants on benefits, eligibility, and non-clinical resources;
Perform intake and risk assessment for harm or substance use concerns;
Provide first-call resolution and high-quality customer service;
Navigate multiple computer systems to document and process participant information
Position Requirements
10+ Years
work experience
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