Customer Service and Exit Booth Agent

Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top‑notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting rate of $18.50 per hour.

• You ensure a seamless rental experience by verifying customer documents, checking the validity of driver’s licenses, and requesting additional documentation when needed.
• You assist customers in selecting the right vehicle and handle exchanges when necessary to meet business needs.
• You offer additional products and services, such as prepaid fuel and toll passes, while addressing any questions or concerns.
• You finalize rental agreements by confirming documents, adjusting as needed, explaining charges, and providing accurate receipts.
• You inspect returned vehicles for damages, mileage, and fuel levels, ensure personal belongings are removed, and maintain a clean workstation in line with corporate standards to support efficient operation.

• Education & Experience:
  
  You have a high school diploma or GED and at least 1 year of customer service experience.
• Licenses & Authorization:
  You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship.
• Computer
  
  Skills:
  
  You possess basic computer navigation skills and are familiar with Microsoft Office applications.
• Work Hours & Travel:
  You can work 40 hours per week, including day or evening shifts, and are open to travel (5‑10%), some of which may be by airplane.
• Uniform & Language:
  You are willing to wear a company uniform, and speaking other languages is a plus.

• Comprehensive Benefits Package:
  Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401(k) plan.
• Paid Time Off & Holidays: PTO, sick leave, and time and a half for working on public holidays.
• Employee Assistance Program:
  Access support whenever needed.
• Exclusive Employee Rentals:
  Employee-only rental rates, family rental options, and exclusive discounts.
• Uniform & Perks:
  Weekly dry cleaning for uniforms, ensuring a professional appearance.