Retail Escalations Specialist
Job in
Bloomington, Hennepin County, Minnesota, USA
Listed on 2026-08-26
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
U.S. Bank is seeking an Escalation Specialist in Minnesota to thoroughly research and resolve escalations for Retail Payment Solutions. You will handle cases across channels, stay current on bank policies, and collaborate with Compliance, Legal, and other lines to craft effective resolutions.
The role requires strong communication, a solid customer service background, and knowledge of U.S. Bank products. A Monday–Friday schedule and adherence to Code of Ethics are essential for success.
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