Deposit Operations Specialist

Location:

7825 Washington Ave S, Bloomington, MN 55439

Pay range: $24.00 to $28.00 hourly. The pay range represents the anticipated base pay for this position. Actual pay will be based on factors including, but not limited to: market data, internal equity, skillset and knowledge, experience, education and overall qualifications for the role. This position is eligible for a hybrid work schedule.

This position is responsible for ensuring that all Maintenance/Servicing, Legal, Reporting, Compliance Documentation, Reviewing/QC and Training tasks are completed in compliance with applicable regulations, Mid Country Bank policies and procedures or special requirements as dictated by the deposit approval authority. Responsible for deposit account daily operations and resolutions. Provides first level support to branch staff regarding customer or account processing issues.

Responsible for daily GL reconciliation and maintaining a clean and accurate deposit customer database. Provides direct external customer support to Cash Management customers.

• Maintenance/Servicing
  • Escalating or transferring second level or specialized inquiries
  • Reviewing internal daily, weekly and monthly reports
  • Assessing and processing fees as incurred by our customers
  • Assisting and providing guidance to branches
  • Providing insight on training opportunities for business partners and looking for process efficiency
• Reporting
  • Providing complex transaction assistance for internal and external customers
  • Assisting with annual escheatment process
  • Ensuring general ledgers are accurate and all outstanding items are cleared timely
  • Reporting bi-weekly federal backup withholding payments and processing the payments
  • Month, quarter and year-end functions as required (1099s, tax corrections, RMD letters)
• Legal
  • Tracking and documentation of legal items
  • Participating in research for subpoena items
  • Reporting kiting and fraudulent activity to the appropriate department
  • Creating tax addenda's and completing tax corrections
  • Monitoring outgoing funds against the OFAC list
  • Managing uncollected closed account balances monthly
  • Maintaining compliance with all applicable regulations
• Compliance Documentation
  • Performing highly regulated operational functions for deposit accounts
  • Processing daily ACH Positive Pay exceptions, outgoing return items and resolving all incoming ACH returns
  • Manage daily review and follow-up on Treasury Reclamation and Death Notices
  • Reviewing and approving daily wire requests
  • Proactively obtaining training on regulations or from vendors
  • Participating in implementation and training of software updates and/or regulatory changes
  • Monitoring of fraud tools (EnFact, Tranblocker, Case Tracker) used by bank
  • Investigation and processing of all Reg E claims
  • Set up and maintain Cash Management customers and products
  • Process Remote Deposit transactions
• Reviewing
  • Reviewing address changes done daily
  • Identifying process improvement and efficiencies
  • Reviewing daily card order report
  • Reconcile all ATM transactions and balance cash
  • Review Teller Balancing to ensure reported totals reconcile with the system totals
  • Official check reconciliation and correction
  • Stop payment review to ensure compliance with expiration date

• Required:
  
  2 Year College/ Tech Degree or equivalent experience
• Preferred:
  Bachelor's Degree or equivalent experience

• Required:
  
  2 - 3 years of bank operations experience
• Preferred: 4+ years of bank operations experience

Our Team Members enjoy a comprehensive benefits package, including:

• Health Insurance with two medical plan options as well as dental and vision options.
• Employer matched 401(k) plan.
• Company-paid life insurance, AD&D and short and long-term disability. Team members can also purchase additional life and AD&D insurances.
• Paid Time Off and all Federal holidays observed.

Mid Country Bank is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sexual orientation, marital status, national origin, disability or handicap, veterans status, genetic information or gender identity. Mid Country Bank is an EEO/AA Employer.

Apply online at: https://(Use the "Apply for this Job" box below)./

MBA Job number/Date Added
H-7994: 5/15/25