Insurance Premium Auditor-Workers

Insurance Premium Auditor-Workers' Compensation

Requisition Number : INSUR
001632

Full-Time
Hourly Range: $28.70 USD to $40.18 USD

Minnesota 3500 American Blvd West Suite 700 Bloomington, MN 55431, USA

Pay: $28.70 to $40.18

Ranked #8 Top Workplace – Midsize Employer, MN

The Internal Premium Auditor is responsible for conducting premium audits on workers’ compensation insurance policies to ensure that the insurance premiums our policyholders are paying are correct. You will review payroll records and other business records to true up the policy on an annual basis. We provide training to evaluate a customer’s payroll, determine proper class codes and subcontractor exposure to calculate the final premium for our customers.

Audits are done per the respective business’s procedures or client service instructions. Excellent customer service skills are needed as you will contact policyholders via email and/or phone. Most audits are done in a virtual setting, so you will obtain most information electronically and work from your desk to complete the audits. Hybrid work is offered, and some in‑office time is needed.

Applicants must live in Minnesota.

• Perform premium audits electronically, by paper copies or telephonically as assigned on less complex accounts with premiums typically less than $10,000.
• Analyze the policyholder’s financial reconciliations to ensure a match.
• Compare payroll records with estimated or actual payroll reported, reconcile job classification codes, and adjust premium accordingly.
• Determine scope of operations by reviewing contracts and applying workers’ compensation statutes and rules to assess independent contractor relationships.
• Summarize exposure information per policy contract and applicable rules, communicate audit results to the policyholder, and reconcile differences.
• Process audits to determine current premium base by entering audit results in the database.
• Take advantage of learning opportunities to develop, update and expand skills, knowledge and abilities, and apply learning; keep apprised of current audit rules, regulations and company best practices.
• Provide high quality customer service to agents and policyholders by professionally receiving and appropriately responding to telephone inquiries related to premium billing and audits; maintain interactions with internal and external persons.
• Handle the dispute process according to SFM’s specifications or the contract, working with policyholder, agent and other entities as needed.

• Bachelor’s Degree or Associate’s degree with emphasis on accounting/finance or similar field preferred; or two years’ experience reviewing and processing premium audits or working with financial data in an accounting, business office, bank or insurance environment.
• Workers’ compensation and/or casualty insurance auditing experience desired.
• Good math skills and accounting knowledge with analytical capabilities and attention to detail.
• Knowledge of MWCIA, NCCI, WCRB and state applicable rules is a plus.
• Strong verbal and written communication skills.
• High degree of personal integrity.
• Strong professional judgment, problem resolution and critical thinking skills.
• Excellent organizational skills and ability to work with minimal supervision.
• Proficient in MS Office (Excel, Word, etc.).
• Ability to work in Corporate Headquarters when needed.

• Flexible hybrid work environment.
• Comprehensive medical, dental and vision coverage (plus HSA/FSA options).
• Significant cash benefit if you opt out of our health plan.
• 401(k) with Traditional and Roth options and company match.
• Contributions toward student loan repayment.
• Generous PTO, 9 paid holidays and paid parental leave.
• Monthly home internet allowance.
• Free life insurance, short‑term & long‑term disability coverage.
• Incentive bonus opportunities.
• Discounts on gyms, fitness apps and wellness programs.

Regular attendance is required. Work takes place in a semi paperless environment within an office setting, using standard office equipment such as computers, phones, and copiers, which requires being stationary for…