Manager of Operations - Allergy and Dermatology

Manager of Operations - Allergy and Dermatology

Location Address:

7920 Old Cedar Ave S Bloomington, MN

Date Posted:

August 19, 2026

Department:

Medicine Specialties Administration

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union

Contract:

Non-Union-NCT

Weekend Rotation:

None

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones.

We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

• 1.0 FTE (80 hours per two-week pay period)
• 8-hour Day shifts
• No weekends

This role provides operational leadership for two specialized and strategically important ambulatory service lines, Dermatology and Allergy. This is a unique role requiring a strong balance of strategic planning, clinical operations expertise, and change leadership. The manager partners closely with physician leaders, advanced practice providers, nursing and clinical teams to support practice optimization, program development and growth, and ensure consistent delivery of high-quality patient care across multiple locations.

The position oversees complex specialty workflows including procedural dermatology, phototherapy, biologic and immunotherapy management and associated regulatory, staffing, and safety requirements. Success in this role requires confidence and professional maturity to navigate challenging interpersonal dynamics, build credibility across stakeholders, and make thoughtful, objective decisions in support of organizational and service line priorities.

This role offers a unique opportunity to influence two high-demand specialties that are central to organizational growth, requiring both operational excellence and a forward-looking approach to service line development.

Job Description:

Collaborates with dyad partner(s) in the shared accountability for specialty care performance. Manages multiple specialty care departments within region or across system. May be responsible for both ambulatory and inpatient provider practice. Has system-wide responsibility for strategic initiatives impacting multiple areas.

Principle Responsibilities

• Leadership (of staff and providers).
  • Acts as point person for assigned program across Allina Health addressing operational, program development and access needs.
  • Partners with service line leadership to recruit, select and on-board staff, leaders and providers for region.
  • Manages staff and leaders' performance.
  • May have managers reporting into this role.
  • Works with clinician leader or dyad partner to communicate and engage staff, leaders, and providers in key initiatives.
  • Ensures staff are appropriately trained and operating within scope and at the top of their licensure/role.
  • Ensures staff and providers have equipment, tools and resources to do their work.
  • Maintains an understanding of daily functions to ensure delivery on all accountabilities and tasks.
  • Identifies and communicates needs and/or changes that affect the work and escalates concerns as appropriate.
  • Analyzes and acts on employee engagement data.
  • Works with leaders to ensure staffing needs are met, making adjustments when needed.
  • Oversees development of service line wide patient education, marketing and external web content.
  • Role model and mentor poise, presence, positive change influence.
  • Communicates with and engage leaders and staff in key initiatives by sharing a clear, compelling vision that allows them to see their contribution and role in the work to ensure continuous improvement.
  • Works with staff and physicians to develop and implement objectives for the provision of safe and effective patient care.
  • Works with leadership on outreach schedules and access, equipment standardization, quality improvement initiatives and staffing models.
  • Works with leadership on coordinating provider hospital schedules and work, as applicable.
  • May act as a liason between hospital and clinic operations.
  • Evaluates the effectiveness of policies and procedures and make recommendations for change.
  • Understands and applies change management and improvement methodology.
  • Partners with dyad partner to leverage care integration strategies and ensure seamless patient care.
  • Skilled in the development of leaders to manage staff and performance issues, when applicable.
  • Identifies and acts on opportunities to improve patient experience. Leads new patient experience initiatives. Ensures staff and providers have knowledge of and access to patient experience feedback and initiatives.
  • Empowers and trains staff to resolve patient concerns and create a mindset of service recovery. Addresses service line patient concerns that are escalated.
  • Partners with lead physician to deliver…