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Front Office Representative
Job in
Bloomington, Hennepin County, Minnesota, USA
Listed on 2026-02-20
Listing for:
Choice Hotels
Full Time
position Listed on 2026-02-20
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Receives and processes incoming guests;
Greets guest and processes hotel registration and other transactions;
Handles all guest compliments, comments, observations and challenges in a timely manner to effectively achieve full guest satisfaction;
Records resolutions to guest complaints on the Make it Right log;
Encourages day to day up selling of guest accommodations and promotes hotel amenities, food & beverage outlets, hotel services and loyalty program
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