Catering Sales Manager - Radisson Blu

Salary

Salary Range: $63,000 to $75,000.

• Employee discounts on thousands of hotels
• Complimentary meal in associate cafeteria during shift
• Free parking
• Paid sick time (MN Earned Sick and Safe Time)
• Day 1 paid vacation and sick time
• 8 paid holidays
• Paid bereavement
• Paid floating holidays
• Full benefits package (health, dental, vision, short & long term disability, 401(k) retirement plan) available after 30 days of service as a full‑time employee

• Achieve market share and revenue goals by collaborating with the Director of Sales and Director of Catering on individual and team goals within assigned market segments.
• Prepare proposals and contracts that maximize profit while satisfying client needs.
• Respond to RFPs in alignment with brand standards.
• Communicate booked and assigned clients’ requests to all departments via emails and briefing documents.
• Solicit files on time to confirm business.
• Use outside sales calls, prospecting, hotel tours, and hosting of clients to solicit new business.
• Deliver and sell hotel’s features and benefits to meet client needs.
• Contact in‑house customers to retain and grow existing business, repeat bookings or referrals.
• Review individual goals weekly; recommend actions to achieve objectives.
• Ensure maximum daily occupancy by following up on the progress of groups booked.
• Ensure all materials used are in accordance with brand standards.
• Participate in trade shows and customer events representing Choice and the hotel.
• Participate in development and implementation of business strategies aligned with Choice’s mission and values.
• Develop and implement strategies for achieving individual sales goals.
• Maintain proper flow of information to the sales team; review sales work file of assigned accounts.
• Assist with monthly booking reports and prepare reports and forecasts.
• Create 100% guest satisfaction by providing the Radisson experience with genuine hospitality.
• Provide personal attention, use teamwork to provide guest service.

• Sales initiatives, managing RFPs, detailing BEOs, generating new leads, and providing strong negotiation and accommodation for current and potential client catering services requests (70%).

• Conduct market research and analysis to align with industry trends and opportunities for soliciting business and maintaining client loyalty for future bookings; follow up with new leads (20%).

• Attend networking events, participate in community involvement, and serve as a strong presence for hotel service and brand advocacy (10%).

• High school diploma required; associate’s or bachelor’s degree preferred.
• Minimum one to three years of hotel catering or convention experience.
• Strong verbal and written communication skills.
• Strong negotiation skills.
• Strong mathematical skills.
• General knowledge of contract laws.
• Local market knowledge preferred.
• Proficient computer skills including Microsoft Office Suite, Delphi and/or Opera.
• Certified Meeting Planner (CMP) desirable.
• Collaborate effectively with other hotel employees and managers.

Required to stand, sit, and walk for extended periods; lift, carry or move up to 75 lbs; set up catering and conference space including tables, chairs, stages; operate manual office equipment such as computers, printers, phones.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, genetic information, or any other characteristic protected by law.

Background checks and E‑Verify are required; those ineligible to work in the United States will not be considered.

Employment is at‑will; the hotel business operates 24/7 and associates may be required to shift at short notice.