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Front Office Representative
Job in
Bloomington, Hennepin County, Minnesota, USA
Listed on 2026-08-02
Listing for:
Choice Hotels
Full Time
position Listed on 2026-08-02
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk
Job Description & How to Apply Below
Greet guests and process hotel registration and other transactions;
Handle guest compliments, comments, observations and challenges to achieve full guest satisfaction;
Record resolutions to guest complaints on the “Make it Right” log;
Work with other departments to arrange services requested by the guest;
Encourage upselling of guest accommodations and promote hotel amenities, food & beverage outlets, hotel services and loyalty program
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