Banquet Set-up Attendant

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders.

The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit  ability to model Choice’s Cultural Values:
Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Position Summary The role of the Banquet set up attendant is set up, breakdown/strike meeting rooms in accord with our banquet event orders for the purpose of meeting and exceeding our guest expectations in a prompt, courteous, and pleasing manner.

Unique. Stylish. Entirely Radisson Blu. Upper Upscale by industry definition. First class in any other language. High on design and style, all wrapped up in a Yes I Can! Attitude. The Radisson Blu Mall of America features 500 design forward guest rooms, unique spaces and over 26,000 square feet of meeting space, and is the first hotel connected to the Mall of America.

Hourly Wage: $17.64 (plus gratuities)
Benefits When You Make It Your Choice:

Employee discounts on thousands of hotels

Enjoy a complimentary meal in the associate cafeteria during your shift

Free Parking Paid Sick Time (MN Earned Sick and Safe Time)1st of the month following 30 days of service:401(k) Retirement Plan Employee Assistance Program
90 Days:

Paid Vacation Time8 Paid Holidays Paid Bereavement1 Year:

Paid Floating Holidays

Key Responsibilities Maximizes customer satisfaction by ensuring that detailed instructions for all assigned meetings, conventions, and banquets are carried out properly

Establishes professional and courteous rapport with customers to maximize satisfaction and repeat business

Coordinates servicing of special customer requirements through other departments and outside sources as required

Maximizes customer comfort by monitoring lighting, temperature, maintenance, and sanitation

Set up of furniture, seating, and equipment according to customer specifications and hotel standards

Contributes to the general upkeep of function rooms and related public areas

Ensures that floors, walls, and equipment are clean in function rooms

Removes debris from public areas

Stores all banquet furniture and equipment following event

Maintains all Banquet Department equipment, storage, and work areas properly; reports any equipment in need of repair or replacement

Holds thorough understanding of all banquet AV and sound equipment; keeps detailed inventory and stays up to date on practices for utilizing all equipment

Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems

Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

Assumes the responsibility to notice when the guest…