Lead Incident Manager – ITSM & ServiceNow
Job in
Bloomington, Hennepin County, Minnesota, USA
Listed on 2026-06-13
Listing for:
Empyrean
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Business Analyst, Systems Administrator
Job Description & How to Apply Below
Empyrean is seeking a Lead Incident Management Analyst to enhance its IT Service Management program. This role requires the leadership of Incident Management practices, ensuring effective handling of service-impairing events, and continuous improvement within IT Operations.
Ideal candidates will have a Bachelor's in Information Technology or similar, a minimum of 5 years in IT Service Management, and proficiency with Service Now. The position offers a salary range from $99,680 to $149,520.
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