IT Support Specialist

IT Support Specialist (Contract)

Salary: USD
28 - USD
34 per hour

We are seeking a motivated, detail-oriented IT Support Specialist to provide temporary support for IT operations. In this role, you will assist employees with technical issues, maintain hardware and software systems, and help ensure a reliable and secure technology environment. This is an excellent opportunity for an early-career IT professional to gain hands‑on experience in a fast‑paced, collaborative workplace.

This is a 12+ week contract position providing interim support and requires onsite attendance five days per week in Bloomington, MN. This position will pay between $28-34/hr.

• Provide technical support for hardware, software, and network-related issues.
• Assist with the maintenance of Windows servers, workstations, and user accounts.
• Perform routine system updates, backups, and security checks.
• Set up, configure, and deploy new computers, software, and peripheral devices.
• Troubleshoot connectivity and network performance issues.
• Document IT procedures and maintain accurate hardware and software inventories.
• Coordinate with vendors and service providers as needed.
• Perform additional duties and projects as assigned.

• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Effective time management skills with the ability to manage multiple priorities and meet deadlines.
• Ability to work effectively in a fast-paced environment.
• Strong problem-solving and troubleshooting abilities.
• Customer-focused mindset with a collaborative approach to teamwork.

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• 1–2 years of experience in IT support, help desk, desktop support, or a similar role, including internships.
• Working knowledge of Windows operating systems, Active Directory, and basic networking concepts.
• Experience supporting and troubleshooting Microsoft 365 applications is preferred.
• Ability to quickly learn new technologies and adapt to changing business needs.
• Strong customer service and communication skills.
• Preferred:
  Experience supporting users of design applications such as AutoCAD, Revit, or Adobe Creative Suite.