Business Analyst​/Project Manager – Loan Acquisition & Origination Platforms

Compensation: $120,000 - $130,000 / year

Department: Systems Management

Location: Bloomington, MN

Verus is seeking a hybrid Business Analyst / Project Manager to support change and enhancement initiatives for our core loan acquisition and loan origination platforms. This role bridges business requirements and technical delivery, working closely with the Product Owner to plan, define, and execute platform improvements. The ideal candidate brings strong analytical rigor, proven project management discipline, and hands‑on mortgage industry experience to ensure enhancements align with business needs, regulatory requirements, and operational realities.

This role will work closely with the Product Owner and platform System Administrators, and will require broader collaboration with underwriting, operations, capital markets, compliance, IT, and vendor partners to translate business needs into clear requirements and manage them through to successful, on‑time delivery.

• Partner with the Product Owner and business stakeholders to gather, document, and validate business and functional requirements for loan acquisition and origination platform changes and enhancements.
• Translate complex mortgage business processes (loan acquisition, underwriting, origination, closing, and purchase workflows) into clear user stories, process flows, and functional specifications.
• Conduct gap analyses between current‑state and desired future‑state processes/systems.
• Facilitate requirements workshops and walkthroughs with business and technical stakeholders.
• Support system configuration decisions, data mapping, and business rule definition.
• Assist in developing test plans and acceptance criteria; support or lead User Acceptance Testing (UAT) to confirm enhancements meet business intent.
• Identify downstream impacts of platform changes on operational teams, reporting, and compliance requirements.

• Develop and maintain project plans, schedules, and roadmaps for platform enhancement initiatives, in coordination with the Product Owner.
• Manage project scope, timeline, risks, issues, and dependencies across multiple concurrent initiatives.
• Coordinate across IT, QA, vendors, and business teams to ensure on‑time, on‑budget delivery of releases.
• Lead or support recurring project status meetings, steering committee updates, and stakeholder communications.
• Track and report on project milestones, budget, and resourcing to leadership.
• Manage change control processes, ensuring changes are properly scoped, approved, and communicated.
• Support release planning and coordination, including go‑live readiness and post‑implementation review.

• Serve as a subject matter resource on loan acquisition and origination workflows, systems, and industry practices.
• Maintain a working knowledge of applicable mortgage regulatory and compliance requirements (e.g., TRID, RESPA, investor guidelines) as they relate to platform functionality.
• Support the Product Owner in prioritizing and grooming the enhancement backlog.
• Build strong working relationships with platform vendors and internal technical teams to elevate and resolve issues.
• Partner closely with platform System Administrators on system configuration, access/permissions, environment readiness, and technical issue resolution related to enhancement initiatives.

• Bachelor's degree in Business, Finance, Information Systems, or related field, or equivalent professional experience.
• 3–5+ years of mortgage industry experience, with direct exposure to loan acquisition and/or loan origination processes (correspondent lending, wholesale, or retail origination experience a plus).
• 2+ years of experience in a Business Analyst and/or Project Manager role, ideally supporting technology or platform initiatives.
• Demonstrated experience gathering and documenting business requirements and managing them through delivery.
• Experience managing projects using standard PM methodologies (Agile, Waterfall, or hybrid).
• Strong understanding of loan origination systems (LOS) and/or loan acquisition platforms (e.g., Encompass, Empower, or…