Product Procurement Specialist

At Solution Builders, Inc., we are passionate about helping our customers achieve complete satisfaction with their computer and information technology environments. We have an excellent reputation in the market and over 30 years of experience providing businesses with high-quality IT support, management, and cybersecurity solutions. Our customers value a highly productive information technology experience, and Solution Builders makes that a reality.

What YOU can expect
:

We are equally as passionate about our Team Members! When you become part of the Solution Builders Team you can expect:

• An inclusive culture where you can have a direct impact on the superior service we provide our clients; small company feel, big on opportunity.
• Career development and growth opportunities.
• Salary range for this position: $50,000 – 65,000 per year based on experience.
• Benefits that include:
• Medical, Dental, and Vision Insurance
• Matching 401(k) Plan
• Paid Vacation and Personal Days Off
• A company that won’t make you feel like you’re just a number. Your unique talents and experience will not only make a difference but will be recognized and rewarded!

Successful candidates should possess the following characteristics:

• Passion for solving business problems for clients while providing exceptional customer service.
• Willingness to embrace change with a positive attitude.
• Commitment to high-quality work and positive customer outcomes.

Read on if this sounds like the place for you!

Position Purpose

The Product Procurement Specialist is responsible for generating quotes and processing orders for clients and maintaining vendor relationships.

Position Functions

Quote Products

• Product and labor quote requests are accurately processed utilizing Solution Builders' standard deployment standards.
• Quote requests are properly prioritized, recognizing some need to be processed more quickly than others.
• Utilize Solution Builders quoting tools according to best practices for efficient and timely quoting.
• Provide feedback to client technical contacts and the proper Solution Builders staff regarding order status and delivery.
• Manage the product procurement boards in the Solution Builders ticketing system, keeping quote status accurate.
• Check in and store equipment safely on a timely basis and properly distribute it to technicians for deployment.
• Purchase all O365 licenses for clients.

Coordinate Hardware and Software Agreement Renewals

• Track all software and hardware agreement renewals.
• Create quotes for renewals 60 days in advance.
• Send the renewal quotes to clients and follow up on pending quotes.
• Procure and document the renewals. If something at the client site needs to be implemented, inform the project team so the implementation can happen.

Additional Duties and Responsibilities

• Upholds the company policy guidelines as well as recommends new and improved guidelines to ensure compatibility and better service at client locations.
• Maintains current technical expertise in the rapidly changing technology of computing and utilizes state-of-the-art techniques when implementing client solutions.
• Maintains a positive attitude and positive working relationship with all departments to optimize working relationships and communication.
• Fulfills department requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation, or education.
• Performs at or above company performance standards established within the department.
• Other tasks and projects as directed by company management.

What We’re Looking For

• Ability to work onsite required. This is not a remote position.
• High school diploma or equivalent required
• AA, BS or BA degree in computer science, business administration, business communications or related field is preferred
• 2–5 years of procurement, purchasing, supply chain, inside sales, or vendor management experience
• Experience in a Managed Service Provider (MSP), Value-Added Reseller (VAR), technology distributor, or IT services environment.
• Familiarity with major technology vendors such as Microsoft, Cisco, Dell Technologies, HP, Lenovo, etc.
• Experience working with ERP, PSA, CRM, and procurement systems.
• Understanding of software licensing, cloud subscriptions, and technology lifecycle management.
• 2 years of personal computer experience
• Strong written and verbal communication skills
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Proficiency in Microsoft 365 applications, particularly Excel.
• Strong attention to detail and commitment to accuracy.
• Customer-service mindset with the ability to collaborate across departments.

Solution Builders is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, gender, national origin, age, sexual orientation, disability or veteran status, among other factors.

Equal Opportunity Employer, including disabled and veterans.