Clinical Applications Support Analyst – In Patient Orders

Responsibilities

• Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice.
• Use data to support clinical decision‑making and identify desired outcomes.
• Research, analyze and make recommendations for application workflow improvements and create and analyze reports using multiple reporting mechanisms.
• Utilize Tier Two/high level of customer service while promoting and participating in the team approach.
• Possess strong problem‑solving and critical‑thinking skills, as well as excellent time‑management and prioritization skills.
• Train in presentation techniques and skills.
• Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work.

• Minimum of an Associate’s Degree in a clinical field or at least three years of clinical experience in their specialty preferred.
• Previous experience in Information Technology is preferred.
• Depending upon location, be licensed/registered/certified in a clinical field within Sanford’s footprint.
• Information Technology (IT) certification should be obtained within six months of date of hire.
• IT certification must be completed within three attempts of certification testing.
• Electronic Privacy Information Center (EPIC) application certification and truth (likely “thru”) should be obtained within six months of hire date.

Demonstrates expertise in clinical information technologies, data analysis for clinical decision‑making, and application workflow improvements. Possesses strong problem‑solving, critical‑thinking, and time‑management skills, along with a foundational understanding of ITIL principles.