Estate Claims Specialist

Description

Full-Time | Non-Exempt

DCM Services, LLC is a specialty services company known for its Probate Finder Claims division, which helps identify and file legitimate claims against decedents' estates on behalf of clients nationwide. Our team combines careful research, attention to detail, and a genuine sense of purpose — helping families and creditors navigate the probate process accurately and efficiently.

As an Estate Claims Specialist, you'll play a key role on our Probate Finder Claims Team, processing and filing probate claims in decedents' estates across the country. You'll work in a dual-contributor environment — sometimes independently, sometimes as part of a collaborative team — helping ensure claims are accurate, complete, and properly filed within court and client requirements.

• Accurately file and present claims, including:
• Following proper signatory procedures as an authorized representative/agent
• Notarizing claims as a Company-approved, state-commissioned Notary Public
• Processing claims to meet specific court requirements and record retention standards
• Mailing claims via standard or Certified Mail to ensure proper receipt by courts, attorneys, and personal representatives
• Perform quality control validations of estate data to ensure proof of claim packages are accurate and complete
• Complete estate match reviews, verifying client information against probated estate data (backup support to the Estate Data Specialist)
• Process returned claims accurately and efficiently (backup support to the Sr. Estate Claims Specialist)
• Respond to ad-hoc client requests, communicating with Operations Managers, Client Liaisons, and Account Representatives
• Process filing fee checks accompanying claims
• Research missing estate data to keep our proprietary database current
• Assist with post-claim documentation (Release of Claim, Withdrawal, etc.)
• Maintain compliance with company information security and privacy policies

• Beginner to mid-level computer proficiency
• Entry-level familiarity with Microsoft Office (Word, Excel, Outlook)
• Strong attention to detail — organized, thorough, and accuracy-driven
• Comfortable problem-solving estate claim issues independently and via team collaboration
• Excellent written and verbal communication skills
• Ability to manage a dual role that shifts between independent work and team collaboration

• High school diploma or GED required

• Ability to remain sedentary for a full work shift
• Clear written and verbal communication skills

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