Program Associate

Overview

Job title: Bosch Building Technologies – Program Associate

About Robert Bosch GmbH
Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors:
Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Bosch aims to improve quality of life worldwide with innovative products and services and to create technology that is “Invented for life.” In North America, Bosch operates through Robert Bosch LLC and Bosch Building Technologies, employing thousands of associates across multiple locations.

Company context: Bosch Building Technologies Integrator Business offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects. The integrated entity represents a portfolio of energy, building automation, and security solutions with entities like Climatec and Paladin Technologies contributing to its growth.

A Program Associate supports program operations and activities within a focused group of clients, interfacing with various departments and regional personnel as direct support for Program Managers. The role serves as a valuable support to the Program Management team, promoting high quality and consistent client experiences across all aspects of the program, and assisting in aligning priorities between regional branches and program operations.

Position is in-office or hybrid, with emphasis on working in the branch to establish relationships and intimately understand branch operations.

• Administrative Oversight: support program management in the review of regular administrative tasks for accuracy and quality control (invoicing, informal and formal reporting, etc.).
• Reporting: support project managers and program managers with all aspects of reporting, including preparation, execution, and review for both internal and external audiences.
• Program Management: support program level monitoring and control activities related to report reviews and KPI management.
• Resource Planning: support resource planning with Program and Project Managers, and Branch operations.
• Business Alignment: collaborate with regional and branch operations to maximize the use of resources and align priorities between branch and program teams.
• Leadership: lead by example to influence and enforce program standards and operating protocols, resulting in a consistent and positive client experience. Serve as the operational backup to the Program Manager when needed.
• Standardization: contribute to the development and creation of processes and tools, influencing operational standards for both client programs and the program department.
• Other duties: as assigned to support all operational aspects of the program.

• Experience:
  
  minimum 3 years of progressive experience in a project management or similar role in security integration, ideally with experience managing complex projects and/or multiple concurrent projects.
• Market Knowledge: understanding of the low voltage construction industry, and operational influences related to project and program delivery, including regulated markets.
• Operational Focus: hands-on approach to project and program management.
• Problem-Solving / Adaptability: flexibility to handle various scenarios, and ability to identify areas for improvement and willingness to take initiative to solve.
• Analytic
  
  Skills:
  
  ability to analyze program financial and operational data to identify trends and actionable insights, with a strong understanding of financial management.
• Communication and
  
  Collaboration:
  
  strong interpersonal skills to build relationships with branch stakeholders, translate program goals to align with local and regional branches, and departmental priorities.
• Detail Oriented: demonstrates thorough and detailed focus to ensure accuracy and precision.
• Soft Skills:
  
  excellent written and verbal communication, well organized, highly motivated and independent, with effective time management.
• Technical
  
  Skills:
  
  advanced proficiency with ERP systems (e.g., Microsoft Dynamics MD365, SAP, Coins), Power BI, and…