Case Manager Supervisor - Hennepin

Fraser is looking for a Case Management Supervisor to support the Hennepin County CADI & DD team! We seek someone who is organized, can multitask and prioritize competing demands, has consultative skills to address staff or client concerns, and values a team approach and relationship building.

• 1:1 consultation and overseeing day-to-day operations
• Completing staff performance evaluations, onboarding and training of new staff
• Assisting with recruitment and hiring in collaboration with Human Resources and Operations
• Managing caseloads and transfers of clients; collaborating with Case Manager Program Managers
• Performing case management duties in the absence of a Case Manager as requested
• Routinely conducting quality assurance internal file audits to ensure compliance
• Observing, evaluating, and monitoring service delivery methods to assure services are provided in a person-centered manner

• This position is salaried exempt, working Monday – Friday during standard business hours at Fraser Bloomington and a virtual office. Supervisors are expected to work in the office at least 2 days per week and can work remotely up to 3 days per week.
• Supervisors meet with their staff 1:1 on a weekly basis (virtually or in person), and once per month must conduct this meeting in person.
• Supervisors meet with their teams monthly (virtually or in person); meetings must be attended in person at least once every two months.
• The salary range for this position is $70,000 – $73,000 per year.

• BA/BS in social work, special education, psychology, nursing, or other human services related fields required. If the degree is in social work, licensure is required.
• One year of experience providing social work services in a public or private social service agency required.
• At least one year of experience in the education or treatment of persons with developmental disabilities or related conditions (QDDP qualified).
• Minimum of two years of experience in case management required; supervisory/managerial experience preferred.
• Ability to pass DHS background study required.
• Excellent communication skills, in both verbal and written English.
• Commitment to promoting diversity, multiculturalism and inclusion with focus on culturally responsive practice, internal self-awareness and reflection.

Fraser is an affirmative action and equal opportunity employer. Diversity, inclusion, and belonging are core values; we are committed to anti-racism and support a diverse staff to ensure the best outcomes for our diverse client base. If you are having trouble applying or have questions, please contact Fraser HR  you have successfully submitted your application, you will receive a confirmation email.

If you do not receive the confirmation email, please check your junk/spam folders and then contact us as we may not have received your application. Thank you for considering Fraser!