Crew Chief

Overview

Job Title:

Crew Chief

Location:

7999 Penn Ave S Bloomington, MN 55431
Compensation: $15.76 - $16.76
Worker Type:
Employee
Time Type:
Full time

Embark on a rewarding career journey with us today as Crew Chief!

Overview highlights include leadership opportunities within a retail automotive service environment, coaching the crew, guiding operations, and driving guest satisfaction and sales growth.

• Work directly with the General Manager (GM) to guide the crew, keep operations running smoothly, and boost sales.
• Provide training for different jobs and opportunities to advance within the company.
• Lead daily team huddles and store meetings; set direction for achieving business goals.
• Develop teammates through internal training, ongoing coaching, and clear direction.
• Ensure quality control measures and processes are followed consistently.
• Carry out duties such as inventory management, cash handling, addressing guest issues, and collaborating with the District Manager on critical initiatives.
• Assist the GM with budgeting, sales forecasts, financial performance, and expense controls.
• Provide clear and detailed direction to the team; ensure the service center is clean, safe, and presentable per the Guide to Excellence (GTE).
• Mentor automotive technicians and Customer Service Associates (CSA's); perform opening and closing duties when the GM is off.
• Build and maintain an engaged workforce aligned with customer volume and business needs.
• Lead and participate in ongoing training to develop skills and knowledge across roles.
• Assist with guest questions and needs in person, electronically, or by telephone.
• Adhere to safety and regulatory requirements and maintain a respectful, productive work environment.

• One to three years of retail management experience. Professional automotive experience is not required.
• Strong written and verbal communication skills; proven leadership ability to motivate diverse teams.
• Solid business sense with understanding of the retail industry; ability to analyze and support sales and service objectives.
• Positive, helpful attitude with professional conduct and appearance; thrives in a fast-paced, high-performance retail environment.
• Customer-first mindset and ability to interpret safety rules, maintenance instructions, and procedures.
• Ability to stand for long periods and work in environments with variable temperatures, noise, and exhaust fumes.
• Ability to lift and move items up to 50 pounds and perform other duties as assigned.
• Must be at least 18 years of age and legally authorized to work in the U.S. without sponsorship now or in the future.

• 401K plan with company match; biweekly bonus incentives
• Daily Pay; employee discounts; referral bonuses
• Medical/dental/vision insurance benefits
• Uniforms paid for and laundered
• Perk Spot platform for employee discounts on various products and experiences
• PTO after 180 days
• Uniform and gear provisions to support role readiness

We’re proud to be an equal opportunity employer, and we celebrate employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. We strive for a collaborative, inclusive environment that fosters belonging and authentic contribution.

BUILD YOUR FUTURE WITH A JIFFY LUBE CAREER