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VP, Enterprise Service Management & Performance

Job in Bloomington, Hennepin County, Minnesota, USA
Listing for: archgroup
Full Time position
Listed on 2026-08-03
Job specializations:
  • Management
    Risk Manager/Analyst, Project & Program Management, Operations Management
Salary/Wage Range or Industry Benchmark: 180000 - 230000 USD Yearly USD 180000.00 230000.00 YEAR
Job Description & How to Apply Below

Arch Insurance Group Inc. is seeking a VP, Operations Service Management to build and lead the enterprise capability that defines, manages, and improves service performance across underwriting operations, IT, and business functions.

The role reports to the Head of Underwriting Operations and sits on the UW Operations leadership team, owning accountability for service performance, governance, and cross-functional execution with a focus on continuous improvement.

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