Sr. Program Manager, Customer Assurance

2401 E 86th St, Bloomington, MN 55425, USA

Posted Thursday, September 3, 2026 at 5:00 AM

Bold Thinking. World Changing. At Sky Water, our ingenuity helps improve lives around the world by manufacturing U.S. made semiconductors that are essential ingredients of modern life. Automotive safety enhancements, life-saving medical devices, consumer electronics and American security require semiconductors. Working in our Minnesota headquarters, Florida, or Texas location — employees join together to improve the world.

Explore what’s possible. Joining our U.S.

- based team means contributing to and learning about the commercialization of some of the most exciting technologies the world has ever seen. We are turning “science fiction” into everyday reality through technologies such as superconducting, 3D integrated circuits or computer chips, carbon nanotubes, photonic logic devices, micro electro-mechanical systems and other emerging device topologies. We manufacture products for aerospace and defense, medical, automotive, consumer and industrial markets, to name a few.

Our customers include emerging leaders who rely on our intellectual property security and quality manufacturing services.

Step into the future. Sky Water’s values of Integrity, Excellence, Collaboration, Empowerment and Growth Mindset guide us to cultivate an empowered, learning environment. We also invest in developing highly skilled, dedicated employees — and employees who are entering the workforce for the first time, from the military, and a variety of educational backgrounds.

Are you bold thinking? Find your place on our team and help us change the world!

The Senior Program Manager, Quantum Foundry Customer Assurance owns and leads the day-to-day delivery of Sky Water’s Quantum Foundry Customer Assurance Program. Reporting to the Director, Compliance & Ethics, this role has full programmatic accountability for the development, implementation, oversight, and continuous improvement of the company’s program to protect quantum customer confidential information, manage appropriate access and personnel safeguards, and support consistent execution of customer commitments across the quantum foundry business.

This role serves as the company’s subject matter expert on program administration and partners closely with Legal and business partners to align the program with customer commitments, applicable laws (including antitrust laws), and internal policies. The Senior Program Manager exercises independent judgment across key areas and serves employees across Sky Water’s Minnesota, Texas, and Florida operations. The Senior Manager partners closely with the Director to ensure the program is well-designed, effectively implemented, and supports Sky Water’s ability to remain a trusted multi-customer quantum foundry.

• Develop and maintain program policies, procedures, and guidance documents. Collaborate with cross functional partners to drive execution, implementation and adherence to such policies.
• Establish and manage governance structures, including any necessary steering committees and working groups, and serve as the senior functional authority on program matters escalated from across the business. Ensure escalations are risk reviewed, cataloged, and elevated to the Director as necessary to appropriately govern the program.
• Coordinate implementation and monitoring of program requirements across business functions, including customer information safeguards, system access, personnel assignments, and consistent application of customer commitments and service-level practices, taking into account contractual terms, paid service levels, technical requirements, and business priorities.
• Implement, own, and advance a mature, well-documented program that is risk-based, operationally effective, and defensible to customers and external stakeholders.
• Develop and maintain program dashboards, key performance indicators and any required reporting, including reporting to the Director, executive leadership, and external parties as appropriate.
• Lead program activities.…