Facilities Manager

Job Title Facilities Manager

Job Description Summary The purpose of this position is to provide leadership and management for the facilities organization at a specific location, set of buildings, or campus environment. The Facilities Manager is charged with the day-to-day implementation of policies, procedures, programs and workplace services delivery that provides a well-managed and well-maintained building. An emphasis of this role is placed on a positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination with the client's goals and objectives.

This position coordinates the activities, financials, vendors and manpower required for current and future needs of the building and operations.

Job Description Key Relationships External relationships: this role will interact the client, client staff, and other client vendors.

Internal relationships: this role will interact with the Assistant and/or Chief Engineer and other C&W co-workers as well as the Facilities Manager.

Responsibilities Lead the day-to-day operations of assigned facility(ies) or campus, ensuring delivery of best-in-class services across custodial, life safety, engineering, landscaping, snow removal, pest control, water treatment, and general maintenance.

Ensure all services are delivered in alignment with client expectations, C&W policies, and applicable regulatory requirements.

Supervise and develop a cohesive technical and administrative team, fostering a culture of responsiveness, professionalism, inclusion, and safety. Provide effective hiring, coaching, performance management, and motivation.

Maintain a strong field presence to support operational excellence and team engagement.

Oversee all vendor and contractor relationships, including scope development, quote review, purchase orders, scheduling, on-site supervision, and performance validation.

Ensure all contracts are reviewed regularly, competitively bid as required, and that invoicing aligns with contract terms.

Utilize CMMS and other C&W/client platforms to manage work orders, preventive maintenance, and asset tracking. Extract and analyze data to inform staffing, capital planning, and maintenance strategies.

Ensure timely and accurate completion of all site-specific documentation and compliance reports, including manuals, logs, safety documentation, insurance certificates, and regulatory filings.

Respond promptly and positively to tenant and occupant needs, ensuring issues are resolved in accordance with service level agreements and client objectives.

Prepare and manage operating and capital budgets, forecasts, and financial reports. Ensure compliance with financial controls and meet performance targets.

Support the development of long-term capital plans and cost-reduction initiatives. Make informed recommendations for capital investments and facility improvements.

Promote a culture of safety by providing training, resources, and leadership that ensures environmental health and safety standards are met or exceeded.

Understand critical systems and assets, their operational impact, and associated risks. Ensure appropriate preventive maintenance, change management, and contingency planning are in place to support 100% uptime.

Knowledge & Experience Bachelor’s degree in Facilities Management, Business Administration, Engineering, or a related field required.
5–7 years of experience in facilities or property management, preferably in a commercial, high-rise, or campus environment.
3+ years of supervisory experience in a facilities setting.

Strong understanding of facilities operations, construction, vendor management, and financial oversight.

Experience with CMMS, work order systems, and building management…