Individual Giving Officer

Position:
Individual Giving Officer

Organization

Location:

Common Hope, St. Paul, MN

Reports To:

Head of Individual Giving & Grants

Position Type:
Full-Time (40-hours per week), Benefit Eligible

Work Location:

Minneapolis–Saint Paul, MN

Compensation: US $60,000–70,000 annually, based on experience, qualifications, and internal equity.

Work Authorization:
Candidates must have current authorization to work in their country of employment. Visa sponsorship is not available for this position.

We are looking for a mission-driven relationship builder who brings more than fundraising experience. Someone who is genuinely passionate about connecting donors to the transformative work happening in Guatemala. You will thrive in this role if you are warm, persistent, and energized by the opportunity to steward donors at every level of giving. This is a full-time position that offers meaningful, relationship-centered work with real impact.

The right candidate will be comfortable managing a diverse donor portfolio, initiating outreach, and tracking the details that make long-term relationships flourish — all within a collaborative, multicultural team.

Common Hope promotes hope and opportunity in Guatemala by partnering with children, families and communities who want to participate in a process of development to improve their lives through education, health care, housing and family development. Headquartered in St. Paul, Minnesota the organization brings together supporters and communities to build a brighter future together.

Our Values:
Hope, Empathy, Responsibility, Proactivity, Curiosity, Teamwork

The Individual Giving Officer is responsible for executing donor engagement and retention strategies for entry- and mid-level individual donors, supporting the growth of sustainable philanthropic revenue. Working collaboratively with the Head of Individual Giving & Grants, the Development team, and cross-departmental partners, this role focuses on building authentic relationships, growing donor portfolios, and ensuring every donor feels connected to the mission they make possible.

• Manage a defined portfolio of entry- and mid-level donors assigned by the Head of Individual Giving & Grants.
• Conduct personalized outreach (calls, emails, meetings) to build authentic relationships and strengthen donor engagement.
• Ensure donors receive timely, meaningful communication about the impact of their contributions.
• Identify opportunities to increase donor retention, engagement, and giving levels.

• Support the qualification of prospective donors through research and data analysis (capacity, giving history, alignment).
• Engage prospects to assess interest and readiness for increased involvement.
• Promote recurring giving and participation in development initiatives.
• Identify donor interests across programs (Sponsorship, Visitor Experience, Pathway Program, events) and align outreach accordingly.
• Escalate qualified major gift prospects to the Head of Individual Giving & Grants for further cultivation and solicitation.

• Maintain and execute engagement plans for assigned donors, including next steps and follow-ups.
• Track all donor interactions and progress within the donor database.
• Ensure consistent movement of donors through the engagement pipeline.

• Support planning and execution of development and donor engagement events.
• Invite and coordinate participation of donors within assigned portfolio.
• Contribute to meaningful donor experiences that strengthen relationships and long-term engagement.

• Maintain accurate, timely records of donor engagement activities in Raiser’s Edge NXT.
• Support tracking of key performance metrics: donor acquisition, retention, upgrades, and recurring giving.
• Monitor portfolio performance and contribute to fundraising reports.
• Track progress toward annual fundraising goals.

• Work closely with Development, Finance, Communications, and Program…