Program Manager, Suicide Loss

Job Title:
Program Manager, Suicide Loss Support

Organization: SAVE (Suicide Awareness Voices of Education)

Location: Bloomington, MN

Reports To: Director of Programs

The Program Manager, Suicide Loss Support will lead SAVE’s suicide loss support pillar and help expand access to meaningful, compassionate, and evidence-informed support for individuals, families, and communities impacted by suicide loss. The Program Manager will lead a portfolio of loss support programs and services. This includes serving as a primary point of contact and resource connector for suicide loss survivors who reach out to SAVE;

planning and leading SAVE’s annual International Survivors of Suicide Loss Day memorial event; overseeing the Help Me Bounce  program partnership with Spare Key; and supervising a full-time Program Coordinator supporting the loss support pillar. As one component of this work, the Program Manager will serve as an information and technical assistance resource for communities and organizations interested in the Local Outreach to Suicide Survivors (LOSS) Teams model developed by Dr.

Frank Campbell. LOSS Teams are independently established, owned, and operated by the communities they serve. SAVE does not manage, operate, or oversee local teams. SAVE’s role is to help interested communities learn about the model, connect with appropriate training and resources, and think through what it takes to launch and sustain a team. This position requires a balance of strategic program development, community partnership, direct survivor support, project management, and compassionate leadership.

• Serve as a primary point of contact for individuals seeking support from SAVE following a suicide loss.
• Respond to survivor inquiries with empathy, compassion, and appropriate boundaries.
• Connect survivors with relevant local, state, and national resources, including support groups, LOSS Teams where they exist, grief resources, crisis resources, and other community supports.
• Maintain appropriate follow-up and referral practices.
• Develop and maintain a current resource network for suicide loss survivors.
• Identify gaps in available resources and opportunities for SAVE to improve support and connection for survivors.
• Ensure survivor interactions are handled with appropriate confidentiality, privacy, cultural responsiveness, and trauma-informed practices.

• Plan and execute SAVE’s annual International Survivors of Suicide Loss Day memorial event in November.
• Develop the event strategy, timeline, budget, partnerships, programming, logistics, communications, and volunteer engagement.
• Coordinate with internal SAVE staff and external partners to ensure a meaningful and accessible event.
• Incorporate survivor voice and feedback into event planning.
• Evaluate the event and identify opportunities for improvement and expansion in future years.

• Act as a knowledgeable point of contact for communities and organizations exploring or implementing the LOSS Teams model.
• Provide information, consultation, and referrals, including connection to training and resources associated with the model, without assuming responsibility for the management or operations of local teams.
• Clearly define the scope, expectations, and boundaries of SAVE’s supporting role with each community or organizational partner.
• Build relationships with national, state, and local organizations working in suicide postvention that can support communities pursuing this work.
• Track and evaluate SAVE’s technical assistance activities to ensure they are useful, appropriate, and aligned with…