Server, Server​/Wait Staff

Description

Our Restaurant Outlet team plays a key role in driving operational and service excellence across the entire property by ensuring that food and beverage services consistently support exceptional guest experiences, financial performance, long-term business goals, and the overall success of the property.

Hilton's six core values define what it takes to succeed here and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a
Server
, you're not just providing food and drink service – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

The Server reports directly to the Food & Beverage Manager. This highly visible position provides a strong presence in the hotel and active engagement with hotel guests. The Server is responsible for supporting the hotel's day-to-day food and beverage operations in the Dining Room area of the Restaurant Outlet by ensuring consistency in the Dining Room cleanliness and presentation to guests.

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
• Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
• Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!
• Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

• Ability to consistently interact in a professional and polite manner.
• Ability to speak, read, write and understand the primary language(s) used in the workplace.
• Ability to communicate effectively with others using strong verbal and written communication skills.
• Ability to work cooperatively and collaboratively with all members of Hotel staff across all departments, including department managers, supervisors, coworkers, suppliers, vendors, and hotel guests.
• Knowledge and ability to use sound judgement, critical thinking, and decision-making skills
• Knowledge and ability to read, interpret, properly identify, and effectively communicate information, including food, beverage, cleaning supply, equipment, and product labels.
• Knowledge and ability to operate all necessary food and beverage equipment related to the restaurant outlet, including, but not limited to, coffee maker and cash terminal
• Knowledge of incident and accident prevention involving food and beverage equipment and supplies
• Ability to proactively identify and alert appropriate management of equipment concerns before injuries or equipment failures occur, ranging from minor problems to catastrophic failures
• Ability to identify and immediately report any and all safety concerns and accidents to the supervisor on duty.
• Knowledge of drink preparation, food handling guidelines, and applicable food safety…