Asset Protection Detective, Mall of America - Part Time

Overview

Our Asset Protection Security team uses advanced technology and analytics tools to reduce shortages and protect our bottom line. As an Asset Protection Detective, you will receive expert training and develop your skills in this role. You will create and foster relationships with store teams and law enforcement agencies to protect company assets while maintaining a safe, customer‑centric shopping environment.

Full‑time colleagues typically work 30 or more hours per week, while part‑time colleagues work 12–24 hours per week. All schedules contain weekend shifts. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage, a 401(k) match, paid time off, and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining one of our Colleague Resource Groups and contributing to volunteer opportunities.

• Merchandise discounts
• Performance‑based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

• Use surveillance techniques to identify and apprehend individuals who shoplift and dishonest employees
• Leverage de‑escalation tools to provide a safe and secure environment for our customers and colleagues
• Recover stolen merchandise
• Research and provide statements and evidence to support investigations
• Prepare reports on theft incidents, investigations, and audits
• Maintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservation
• Build and maintain partnerships with store colleagues and outside groups such as law enforcement
• Testify in court for criminal and civil cases
• Train colleagues on protocols to protect company assets
• Respond to alarm conditions and work on special assignments
• Facilitate first aid for customers and colleagues
• Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality
• Resourceful self‑starter who adapts quickly to changing priorities
• Ability to communicate and share information with diverse groups of customers and peers
• Enjoy working as part of a team as well as independently
• Obtain and maintain required licenses, trainings, and certifications
• For jobs in New York, a current New York State Security Guard License is required
• High School Diploma or equivalent

• Walking and standing for extended periods; bursts of quick movement
• Apprehension of subjects in accordance with company policy
• Requires hearing, close vision, color vision, and ability to adjust focus
• Occasional stooping, kneeling, crouching, and reaching above eye level
• Ability to spend long periods in enclosed areas
• Lifting and moving items up to 30 pounds

This is a great time to join Macy’s! Whether you are helping a customer find the perfect gift, streamlining operations in a distribution center, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Apply Today!

This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

This position may be eligible for performance‑based incentives/bonuses. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at