Cashier, Retail

About the Role

As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit.

You may also be assigned as a sales associate or merchandiser/stock associate. Internally you will be referred to Front End Team Member and report to the store management team.

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting the loyalty program, and bagging products.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing them about products and services.
• Participate in wine, spirits, and beverage training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities and other duties as assigned.

• High school diploma or equivalent preferred.
• 1–3 years of work experience; 1+ year in a retail setting preferred.
• Familiarity with point‑of‑sale systems and inventory management software.
• Passion for best‑in‑class customer service and a team‑player mindset.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

• Must be 21 years of age or older.
• Walk, bend down repeatedly, and be on feet for 8–10 hours a day.
• Ability to safely lift, load, and handle cases and pallets.
• Climb ladders and lift 50 lbs. overhead repeatedly.
• May be exposed to various outdoor weather conditions throughout the workday.

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans: medical, prescription, dental, vision
• 401(k), HSA, FSA, pre‑tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes & more

Worker Type:
Regular. Pay Range: $16.43 – $23.00 hourly (actual hourly rate will equal or exceed the applicable minimum wage). The anticipated close date of this posting is 120 days from the posted date.

Position may be seasonal. If the job posting is coded as a seasonal role, anticipate a short‑term position no longer than six months, with the option to apply for a non‑seasonal role.

We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a drug‑free workplace.

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