Customer Service Associate II

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an inviting shopping experience for our customers.

As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross‑trained to support the cash register and able to switch to front‑end duties as needed.

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while operating the assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned

• High school diploma or equivalent (preferred)
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment (highly preferred)
• Ability to follow instructions and interpret operational documents (required)
• Must be able to lift between
  30and
  50lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
• Excellent customer service and relationship‑management skills (required)
• Strong organizational and communication skills (required)
• Strong problem‑solving and decision‑making skills (required)
• High level of integrity (required)
• Proficiency in basic math for cash accounting (required)

• Medical, pharmacy, dental, and vision insurance
• Employee Assistance Program
• Retirement plans
• Educational assistance
• Other benefits available

Part time. Salary: $15.50–$16.00 per hour.

We are an equal‑opportunity employer and are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. We make all employment decisions without regard to any protected status. We are also committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.