Retail Sales Lead; Mall of America - Bloomington, MN

Job Description

Fabletics is currently looking for a Full‑time Sales Lead for our retail store at Bloomington, MN located in the Mall of America. This position reports to the Store Manager.

Step into the role of Sales Lead and take charge of delivering an exceptional, best‑in‑class customer experience while supporting both Sales & Operations. You will leverage cutting‑edge technology to create a seamless shopping journey between our website and retail stores. Collaborate with a driven Store Manager, dedicated supervisors, and a passionate team of associates, all united in helping our customers live their passion.

We are looking for a self‑starter with high energy who loves engaging with new people. Join a tight‑knit group of key players, working together to hit bold targets and propel the business to new heights.

• Embody our culture and values and provide insight to our customers on how to live their passion.
• Actively engage customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
• Drive customer engagement inside and outside of the store environment, ranging from store events & promotions to community projects.
• Provide training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Work in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
• Communicate inventory and training needs to the Store Manager to increase overall customer experience.
• Maintain store‑merchandising guidelines that make the store easy to shop and add value to the customer’s purchase journey.
• Actively participate to provide and nourish feedback to the Store Manager to continuously improve the business.
• Strive for excellence by meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards and identify, communicate potential issues.
• Unpack boxes for inventory as required. Boxes can weigh 10‑30 lbs.

• 1 year minimum of work experience within a retail environment. Prior retail management experience is a plus.
• Knowledge & familiarity of active lifestyle choices such as yoga, cycling/spin, pilates, weight training, running, nutrition, and other healthy activities.
• Ability to socially interact with customers, employees and business partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast‑paced environment.
• High degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity presents itself.
• Familiarity with retail inventory and P.O.S. systems.
• Self‑motivated, good communicator with an innate ability to bring the best out in others.
• Ability to multi‑task, set priorities and work well under pressure.
• Flexibility in work hours, open to work evenings, weekends, and national holidays.
• The position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Applicants must be 18 years of age or older.

• Willing to work onsite with a flexible schedule including evenings, weekends, and holidays.

• Salary between $17.00 and $21.30 per hour, depending on experience.
• 70% employee discount on Fabletics brands.
• Free outfits each month.
• Paid sick time.
• 401(k) match.
• Annual bonus plan.
• Paid time off.
• Flexible schedule.
• And more.

At Fabletics, we recruit top talent through official channels only. Keep your personal data safe; we will never ask for sensitive information during the initial application. Communications are via official email addresses and Linked In, and interviews may be conducted by phone, in person, or approved platforms Teams or Zoom. If you receive any alternate request, please report.

Fabletics, Inc. is an equal‑opportunity employer. We recruit, employ, compensate, develop, and promote without regard to race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or other protected status as required by law. We value diversity and do not tolerate discrimination or harassment.

We encourage you to apply regardless of meeting all qualifications.