Senior Account Executive, Enterprise CX - Logo

Job Title:

Senior Account Executive, Enterprise CX - New Logo

Location:

Remote (U.S. Based)

Reports to:

EVP of CX & BPO Advisory

Are You a Top SaaS Seller Ready to Stop Selling Just One Contact Center Solution?

You’re a top hunter at a major contact center SaaS company. You’ve mastered the tech, you understand the AI, and you have a proven track record of closing complex, C-suite deals.

But… you’re still limited to selling your product.

What if you could stop selling a single solution and start solving the entire business problem?

At Outsource Consultants, an Inc. 5000 award-winning firm, we are looking for a true "hunter" to join our elite CX Advisory Group. We’re offering you the chance to become a trusted, impartial advisor who can provide clients with multiple solutions. From the world's best-of-breed contact center SaaS and AI technologies to the best-fit BPO labor providers globally.

This is your chance to move beyond being a rep and become the ultimate trusted strategic advisor your clients call first.

We know you're successful. Here’s why this is your next move…

• Unleash Your Earning Potential with Uncapped Commission and multi-year earning potential (rewarding long term customer value)
• We’ve designed a compensation plan for a top sales hunter, and we never cap your success
• Higher closing rates with various offerings to solve for clients

• $120,000 - $160,000 (based on qualifications and experience)

• Year 1 OTE: $160,000 - $280,000+ (with a 6-month ramp)
• Year 2 OTE: $280,000 - $500,000+
• Year 3 OTE: $500,000+

Exceeding quota between labor and tech commissions that are uncapped and for multi-year payouts significantly increases the earning potential in this role.

• A True Hunter's Dream:
  No Territory, No Red Tape:
  This isn't a "territory." This is a "world." You have no territory restrictions, no assigned verticals holding you back. You are free to hunt worldwide. Our rule of engagement is simple:
  If you have the "in," you run the deal.
• Focus on Selling, Not Admin:
  We want you closing deals, not managing data. You will be supported by a dedicated admin/sales support team member who assists with pipeline management, opportunity tracking, and other administrative tasks.
• World-Class Marketing Support:
  You are a 100% new logo hunter, and we give you the tools to win. You'll be armed with a full arsenal of marketing materials, in-depth collateral, and powerful case studies to support your conversations with your network.

Core

Qualifications:

At a Glance

• 3-5+ years of total outside enterprise software sales experience in the contact center space.
• 3-5 recent years (minimum) as a top-performing sales hunter for a major contact center SaaS or leading AI contact center technology company.
• Proven BPO sales experience, demonstrating a dual understanding of both the technology and labor sides of the contact center.
• 5+ years of experience managing a complex, C-level sales pipeline in a CRM (Salesforce, Hubspot or Zoho preferred).

Your mission is to acquire new enterprise clients by leveraging your network and expertise to solve complex CX challenges.

• Own the Hunt:
  You will strategically prospect and build your pipeline from the ground up, calling on your Referral and C-suite "rolodex" of CX, Customer Care, Operations, Finance, and Technology leaders.
• Be the Consultant:
  You'll lead a complex, consultative sales cycle, using your deep knowledge of CCaaS, AI, and BPO to anticipate client needs, build partnerships, and position the perfect multi-faceted solution.
• Command the C-Suite:
  You will be the face of our advisory practice, leading executive briefings, solution demos (with support), and high-value negotiations in multi-stakeholder environments.
• Orchestrate the "Team Sell":
  While this is an individual contributor role, you’ll be a "strategic thought leader," collaborating with internal experts to build and close unstoppable solutions.

People we’re looking for

• Living by our values:
  Act With Integrity, Teamwork & Partnership, Making A Positive Impact, and Get Better…