Account Specialist

Account Specialist – Remote (Minnesota)

The Account Specialist is responsible for maintaining strong customer satisfaction and long‑term retention of Axalta’s customers within a market. As a member of the regional sales team, the specialist partners with coatings customers to foster their success by ensuring all elements of the business agreement are delivered.

$75,000 – $95,000 annually plus a sales incentive target of 30%. Eligible for health insurance, paid time off, and other company benefits.

• Acts as primary point of contact for identified customers and builds strong, collaborative relationships
• Understands key elements of the business agreement with each customer
• Develops and executes account plans capturing the product, color, and services needs of the customer
• Communicates the values and benefits of Axalta’s product, color, and services
• Engages appropriate resources to meet unique customer needs
• Maintains an organized communication approach with a regular customer call schedule and documents interactions in Salesforce (SFDC)
• Follows up on issues in a timely manner and identifies process improvements to alleviate roadblocks
• Prioritizes tasks and contributes to regional team results for revenue, profitability, customer retention, and distributor management with a high sense of urgency
• Provides support on standard operating procedures (SOPs) and ensures customers are aware of education and support available through Axalta Training Classes and Local Performance Groups
• Leads paint conversion efforts and solicits distribution resources to support the customer
• Maintains accurate account information and contact data in Salesforce (SFDC)
• Utilizes appropriate technological resources (SharePoint, Salesforce, MS Office, etc.) to enhance productivity and communication

• Experienced sales professional with automotive refinish background and a strong track record of successful customer support
• Bachelor’s degree and/or at least 3–5 years of automotive refinish industry experience
• Strong knowledge of collision repair, commercial transportation, and industrial business environments and distribution fundamentals
• Working knowledge of Axalta’s core product lines and repair shop business fundamentals
• Ability to identify customer needs and respond quickly to resolve problems using a collaborative approach
• Self‑disciplined and able to perform effectively in unstructured and autonomous conditions
• Professional demeanor throughout all organizational levels; considers impact on customers
• Strong team player seeking opportunities to support territory activities and meet customer needs
• Effective written and oral communication skills
• Proficient with MS Office (Word, Excel, PowerPoint)
• Willing and able to travel up to 50% of the time

This is an active opening for which we are recruiting to fill immediately.