Account Executive

At Solution Builders, Inc., we are passionate about helping our customers achieve complete satisfaction with their computer and information technology environments. We have an excellent reputation in the market and over 30 years of experience in providing businesses with high-quality IT support, management, and cybersecurity solutions. Our customers value a highly productive information technology experience, and Solution Builders makes that a reality.

• An inclusive culture where you can have a direct impact on the superior service we provide our clients; small company feel, big on opportunity.
• Career development and growth opportunities.
• Salary: $75,000 – 90,000 per year based on experience, plus commission.
• Benefits include:
  • Medical, Dental, and Vision Insurance
  • Matching 401(k) Plan
  • Paid Vacation and Personal Days Off
• A company that won’t make you feel like you’re just a number. Your unique talents and experience will not only make a difference but will be recognized and rewarded!

• Passion for solving business problems for clients while providing exceptional customer service.
• Willingness to embrace change with a positive attitude.
• Commitment to high-quality work and positive customer outcomes.

The Account Executive (AE) owns the full sales cycle for SMB and mid-market accounts by proactively identifying new prospects, delivering consultative sales presentations, and closing new business. This role involves crafting tailored IT managed services and security solutions to meet client needs while ensuring high customer satisfaction and retention.

• New Business Development:
  Proactively engage small to mid-market businesses through cold outreach, networking, social selling, and referrals to generate a robust sales pipeline.
• Leverage professional networks and attend industry events/trade shows to build relationships.
• Identify prospects' pain points and deliver consultative, value-driven solutions.
• Manage the full sales cycle from initial contact to contract negotiation and closing.
• Conduct Quarterly Business Reviews with existing clients to review performance and identify upselling opportunities (e.g., security, cloud services).
• Partner with Service Delivery teams to maintain high satisfaction and long-term client retention.
• Clearly articulate complex technical services—including MSP (RMM, Help Desk, BDR), cloud, and cybersecurity—as strategic business advantages to CXO-level stakeholders.
• Collaborate with Sales Engineering and technical staff to design tailored proposals and quotes.
• Maintain accurate forecasting and reporting of sales activities within CRM systems (e.g., Halo, Glass Hive, Hub Spot).
• Manage contracts and documentation in accordance with company standards.

• Uphold the company policy guidelines and recommend new and improved guidelines to ensure compatibility and better service at client locations.
• Maintain current technical expertise in the rapidly changing technology of computing and utilize state-of-the-art techniques when implementing client solutions.
• Maintain a positive attitude and positive working relationship with all departments to optimize working relationships and communication.
• Fulfills department requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation or education.
• Perform at or above company performance standards established within the department.
• Other projects as directed by Company Management.

• High school diploma or equivalent required.
• Bachelor’s degree preferred, or equivalent relevant experience.
• 2–5 years of B2B sales experience, preferably as an Account Executive in MSP, IT services, SaaS, or cybersecurity.
• Proven track record of meeting or exceeding quota in a closing role.
• Experience managing full sales cycles, including discovery, proposal, negotiation, and close.
• Ability to work onsite at our Bloomington office in a hybrid capacity; occasional local travel for events and customer meetings.
• Strong executive-level communication skills (verbal, written, and presentation).
• Ability to articulate complex IT and cybersecurity concepts in clear business terms.
• Proficiency with CRM tools (e.g., Halo, Hub Spot, Glass Hive) and sales technologies.
• Solid discovery, objection handling, and negotiation skills.
• Highly organized, self-motivated, and metrics-driven.
• Comfortable selling consultatively in a technical environment.
• Technical curiosity and working knowledge of IT infrastructure, cloud, and cybersecurity solutions.

Solution Builders is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, gender, national origin, age, sexual orientation, disability or veteran status, among other factors.