Rental and Used Coordinator

Fairchild Equipment – Bloomington
2000 W 94th St
Suite 100
Bloomington, MN 55431, USA

Fairchild Equipment was founded in 1985 as Yale Materials Handling. Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, expanded our services areas to better serve Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan. We’ve grown from only a eight‑person operation to over 325 employees. Now under the leadership of Gary Fairchild’s son, Chad Fairchild, Fairchild is all about possibilities for additional growth and expansion, while maintaining our operations as family owned.

We know that in order for us to provide a dynamic and comprehensive customer experience, we need to have a team dedicated to industry experience, knowledge and customer service. We know our employees embrace our values and are driven to exceed expectations and we welcome the individual who shares those values. Come join our Fairchild Team!

• Healthy work/life balance promoting a winning and pleasant work environment. Follow the Golden Rule.
• We are committed to safety at all times and in all places.
• Excellence in customer service. If we don’t deliver, let us know, and we will fix it.
• Happy and productive employees who outwork the competition.
• Outstanding citizens in the markets we serve.

The multi‑functional sales coordinator is a cross‑trained member of the sales support team whose primary responsibility is coordinating the daily operations of the Rental Department. This role also provides sales coordination support for the New and Used Equipment Departments as requested by management, ensuring seamless coverage across all sales functions.

The position is responsible for coordinating rental transactions, supporting equipment logistics, maintaining accurate documentation, and delivering exceptional customer service. Through cross‑training in Rental, New, and Used Equipment Sales Coordination, this role provides operational flexibility to support changing business needs, departmental workloads, and customer demands. The ideal candidate is highly organized, customer‑focused, adaptable, and able to effectively manage multiple priorities in a fast‑paced environment.

This is a full‑time hourly position.

Rental Coordination (Primary Responsibility)

• Coordinate the daily administrative operations of the Rental Department.
• Process rental orders and prepare, administer, and maintain rental agreements and contracts.
• Coordinate equipment availability, deliveries, pickups, and returns with internal transportation and service departments.
• Monitor rental equipment inventory and fleet utilization in collaboration with the Rental Manager.
• Locate and source equipment to fulfill customer rental requests.
• Review rental documentation for accuracy and ensure timely processing.
• Process and reconcile rental‑related invoices and supporting documentation.
• Obtain, review, track, and maintain customer Certificates of Insurance (COIs) in accordance with company requirements.
• Serve as the primary point of contact for rental customers regarding scheduling, equipment availability, contract extensions, returns, and issue resolution.
• Build strong customer relationships by understanding equipment needs and providing responsive service.
• Prepare reports related to rental activity, fleet utilization, and equipment status.

New & Used Equipment Sales Coordination Support

• Cross‑train in New and Used Equipment Sales Coordination processes to provide departmental coverage and operational support.
• Assist New and Used Equipment Sales Coordinators as requested by management during peak workloads, employee absences, or other business needs.
• Support sales documentation, order processing, equipment scheduling, inventory updates, and customer communications.
• Assist with intake, inspection coordination, inventory management, and preparation of used equipment for resale.
• Maintain accurate equipment records and listings in internal systems and external sales platforms.
• Coordinate documentation necessary for equipment deliveries, transfers, and…