Service Technician

Job Description

Overview: Our client has been the leading controlled environment testing and certification provider in the Upper Midwest for over 45 years. Our job is to certify spaces in which pharmaceuticals and medical devices are developed to meet regulatory safety standards. We are proud advocates of scientific innovation and patient safety through our work. They have several locations in the Upper Midwest and the East Coast, bringing exponential career growth to talented individuals who are passionate and take pride in their work.

Responsibilities: We are trusted advisors in critical patient safety matters to our customers, so our technicians are rigorously trained as controlled environment subject matter experts for 6-18 months. After the first year, technicians are sponsored for accreditation by CETA, NSF and others to validate their competency. Technicians are responsible for performance testing, certification, maintenance, and repair/troubleshooting of controlled environment equipment and clean rooms used in biotech, med-tech, and healthcare.

The jobs are performed at customer sites and technicians will typically visit several customers in a given day. Importantly, technicians interface directly with our customers during site visits and are responsible for always maintaining an excellent standard of customer service.

• Demonstrated high integrity, work ethic, and professionalism
• Proficient in basic mathematics
• Demonstrated ability to follow through on detailed instructions
• Outstanding team and customer communication
• Bring your own vehicle (SUV or similarly spacious)
• Valid driver's license with a clean driving and criminal record
• Ability to lift and climb stairs and ladders
• Driving Monday through Friday (out-of-town travel 40-50% of the time)
• Electrical/mechanical experience, ideally in a field service job preferred

• Partial ownership of company - shares in the company
• Quarterly bonus program
• ~$1,250/month vehicle and gas stipend
• 3x hourly rate weekend work bonus
• 3% 401k employer match
• 100% healthcare and STD and LTD coverage
• 50% dental and vision coverage
• Paid time off (holidays and sick days)
• Company gear
• Provided equipment and tools
• Job Type: Full-time

Pay
: $50,000.00 per year