Entry-Level Comfort & Services Representative; Plumbing​/Electrical

Overview

At Hero, we believe that our employees will take great care of our customers because we take great care of our employees. That is why we are looking for the best of the best to join our team and have designed an amazing benefits and training package to take care of each one of our team members.

Hero keeps ourT.R.U.E.core values as a top priority.

We strive to support our Heroes with aculture of caring, transparency, and operational excellence.

We are a high energy team that is growing fast. We set goals, reward team members for hard work, and push each other to be the best we can be.

Every Hero on our team must exemplify our core values:

• Team Before Self
• Remarkably Great & Driven
• Ultimate Professionalism
• Excellent Communication

A Home Comfort & Services Representative at Hero is responsible for performing members annual plumbing and/or electrical evaluations and recommending solutions for residential HVAC, plumbing, and electrical systems. Success in this role starts with the ability to build trust with homeowners, communicate clearly, and help customers understand the best solutions for their home needs. Technical aptitude is important but technical skills will be provided through internal training (classroom & on-the-job training)

This is an excellent opportunity for individuals who enjoy working directly with customers, solving problems, and creating exceptional experiences. Whether you love providing great customer service and experiences, interested in the trades, or a recent trade school graduate, Hero provides ongoing training, coaching, and opportunities to expand your skills across multiple trades. We will assist you with registering as a plumbing or electrical apprentice and all your time at Hero will count towards your plumbing or electrical hours.

If you are comfortable talking with customers, educating them on available options, and providing honest recommendations, you can thrive in this role.

“Why Join Hero?