House Coordinator Children's Crisis

House Coordinator - FT - Children's Crisis Home

Location: Bloomington, MN

Job : 4556

# of Openings: 1

Position: House Coordinator - FT - Children's Crisis Home - $31.97/HR

Lead with Purpose.

At Wingspan Life Resources, we support people through their lives with dignity, stability, and compassion. Our children’s crisis home is a place where safety, trust, and skilled support come together to help children reset, stabilize, and move forward.

• Lead the day-to-day operations of a
  children’s crisis residential home
  , ensuring a safe, structured, and therapeutic environment
• Support and coach staff through
  real-time crisis situations
  , modeling effective
  de‑escalation and intervention strategies
• Ensure consistent implementation of
  person‑centered and positive support plans
• Facilitate and lead
  team meetings
  , including internal staffing and external team collaboration
• Build a culture of accountability, communication, and trust
  within your team
• Partner with families, case managers, and other professionals to support
  stabilization and next steps
• Oversee documentation and ensure compliance with
  245D and licensing standards
• Respond to urgent needs as they arise
• This role requires flexibility, resilience, and follow‑through. You will navigate crisis situations, support staff through challenges, and make decisions in real time.
• This role is demanding.

You are calm under pressure, clear in your expectations, and grounded in your approach. You know how to balance empathy with structure
, and you’re not afraid to step in when situations escalates.

You bring:

• Strong experience with
  children who have complex behavioral and emotional needs
• Proven ability in
  de‑escalation and crisis response
• Confidence leading
  teams through difficult conversations and high‑stress situations
• A commitment to
  person‑centered, trauma‑informed care
• The ability to
  coach, redirect, and develop staff
  in real time

• Meet qualifications as a
  Positive Support Analyst under 245D
  (or ability to qualify)
• Minimum3–5+ years of experience
  in behavioral health, crisis services, or residential care
• Prior leadership or supervisory experience preferred
• Strong communication and documentation skills
• Valid driver’s license and ability to pass background study

• Ability to lift and carry up to 50 pounds
• Sits, stands, walks, bends, lifts, pushes, pulls, and moves intermittently during work hours.
• Ability to complete tasks such as shoveling, shopping, mowing, vacuuming, pushing a wheelchair, etc.

• High School Diploma, G.E.D. or equivalent.
• Degree in a related field preferred

40+ flexible hours; some weekends. The House Coordinator is a role requiring a flexible schedule, filling in for or delegating shifts as needed. Our first priority is to the safety and stability for the residents of our homes.

Employees scheduled to work 20 hours or more are offered: PTO Accrual, Company‑paid Life, Short‑term, Long‑term disability insurance, and a 401(k) plan fully vested and matched at 4%.

Employees scheduled to work 30 hours or more are offered:
Medical, Dental, Vision Insurance, PTO Accrual, Company‑paid Life, Short‑term, Long‑term disability insurance, and a 401(k) plan fully vested and matched at 4%.

Founded in 1973, Wingspan Life Resources is a growing and dynamic nonprofit organization that provides services to people with developmental and other disabilities in residential homes, crisis respite centers for adults and youth, and in‑home programs throughout the Twin Cities.

Wingspan Life Resources is an Equal Opportunity and Affi­ rmi­ ve Action employer. All qualified applicants will be considered without regard to age, race, color, creed, religion, national origin, sex, marital status, familial status, sexual orientation, disability, protected veteran status, membership or activity in a local human rights commission, status with regard to public assistance, or any other basis protected by law.

We prohibit discrimination in decisions concerning recruitment, hiring, training, promotions, compensation, benefits, termination, or any other condition of employment.