Food Pantry Specialist

ORGANIZATION: VEAP

POSITION TITLE:

Food Pantry Specialist

TYPE:
Full-time

REPORTS TO:

Food Pantry Manager

The Food Pantry Specialist will play an instrumental role in ensuring efficiency in all areas of pantry operations. This position provides operational support to VEAP’s on-site food pantry, mobile food pantry, food pick‑ups and deliveries, and warehouse operations. The Food Pantry Specialist also serves a key role in the support and training of volunteers, promoting a welcoming, safe, and supportive environment for volunteers and ensuring they have the tools, resources, and information necessary to complete their assigned tasks.

• Provide daily operational support for the on-site food pantry and warehouse areas, including material handling, stocking food and supplies, receiving deliveries, pallet jack operation, and set‑up and clean‑up of work areas.
• Support and assist with food deliveries and mobile pantry services, including back‑up support for volunteer delivery drivers and mobile pantry roles.
• Offer reliable back‑up support for retail rescue food pick‑ups, including maintaining a valid DOT medical certification.
• Welcome, orient, and provide foundational training for new volunteers.
• Serve as the first contact and support for volunteers in the on‑site food pantry and warehouse, communicating priorities, answering questions, delegating tasks, and providing back‑up support for all roles, including volunteer trainers.
• Welcome and facilitate volunteer group activities in the on‑site food pantry and warehouse, including set‑up, training, and clean‑up tasks for group members.
• Maintain the food safety standards within state and local facility codes.
• Perform other duties as assigned.

• H.S. Diploma or equivalent.
• Able to lift, push, pull up to 50 pounds frequently.
• Valid DOT medical physical certification is required for the job. Certification paid for by VEAP.
• Current valid MN driver’s license and must continuously carry automobile insurance that meets VEAP’s minimum required coverage for liability and collision.
• Ability to recognize and maintain the highest level of confidentiality.
• Strong written, verbal, and interpersonal communication skills; strong listening skills.
• Demonstrated ability to adapt to varying demands and to work well under pressure while managing multiple priorities.
• Detail‑oriented, organized self‑starter with excellent problem‑solving and time‑management skills.

• Bilingual in Spanish.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, push, pull, twist, bend, reach, climb ladders, talk, and hear. Must be able to use a computer keyboard, mouse, operate pallet jack, pallet stacker, and cardboard baler.

The employee must frequently lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision and distance vision, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee will work in a warehouse environment. The noise level in the work environment is usually moderate.

VEAP is an Equal Opportunity Employer.

• Demonstrated ability to work independently, and as part of a team while making decisions within the scope of authority.
• VEAP is committed to keeping the workload balanced and respecting the space needed to take personal time to care for your well‑being.
• Flexible, family‑friendly schedule with options for remote and in‑person working options.
• 22 days of Personal Time Off (with increases throughout employment), plus 13 paid holidays, wellness days and birthday off.
• We provide medical and dental plans, some plans paid at 100%; additional voluntary vision, and short‑ and long‑term disability.
• 5 percent of annual salary contribution to 401(k) retirement plan starting 30 days after your hire date, immediately vested.

Note:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

By signing below, I acknowledge that I have read and understand the position description and accept responsibility for meeting the demands of the job.