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Facilities Dispatch & Incident Triage Specialist
Job in
Blue Ash, Hamilton County, Ohio, USA
Listed on 2026-09-04
Listing for:
Insight Global
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Insight Global is recruiting for Dispatch Agent roles in the Cincinnati area to support the facilities maintenance and engineering teams. You will handle inbound calls and emails about work orders, while collaborating with field technicians across 2,700 stores nationwide to resolve issues and protect product loss.
The role emphasizes multitasking and adapting to change. Experience in level 2/3 Help Desk and triaging tickets is required.
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