Billing Associate Specialist

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E

Purpose:

Customer Obsession:
Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas:
Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence:
Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $ $17.00 - $18.65/hr based on experience
* This onsite position is located at Cincinnati Blue Ash Office, Cincinnati, OH
** The Billing Associate Specialist performs a wide range of revenue cycle activities across multiple clients and systems, supporting both client-specific and enterprise-wide operations. The position requires cross-training across multiple clients and performing all duties in alignment with the mission, goals, and regulatory compliance standards of Ensemble Health Partners.

Job Responsibilities:

This role is responsible for resolving multidisciplinary claim edits—including registration, coding, revenue integrity, and billing—to ensure accurate and timely claim submission.

Works daily electronic 277s, RTPs, failed bills, late charges, rebills, and failed claims within host systems and billing vendors, while also processing hardcopy claims and attaching required documentation such as EOBs and medical records.

Collaborate closely with Billing and Denials Management to identify trends, recommend new claim rules and edits, and support compliant billing practices, in addition to monitoring electronic claim transfers and helping manage unbilled accounts across all systems.

Contacting patients, insurers, and third parties for missing insurance or billing information; preparing documents for audits; updating tracking and Excel reports; and creating SOPs, policies, flowcharts, and training materials to support staff development.

Assists with new client implementations by preparing unbilled reports and playbooks, participating in unbilled meetings, and helping drive performance improvements related to DNFB, DNFS, and key billing metrics.

May float to cover absentee staffing needs and are expected to remain current on state and federal coding, billing, and revenue integrity changes, ensuring compliance for assigned clients and communicating updates to the team.

Performs other duties as assigned

Minimum Education:

High School Diploma/GED

Required Experience:

1 to 3 Years

Certifications:

CRCR Required within 6 months of hire Required

Knowledge, Skills and Abilities:

Required:

1-2 years’ experience hospital billing.

Experience in hospital operations, compliance and provider relations preferred.

Insurance Follow-up experience

Home health care experience (Billing side)
Epic experience

Medicare, Medicaid, HMO and managed care experience

Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Join an award-winning company

Five-time winner of “Best in KLAS” , Black Book Research's Top Revenue Cycle Management Outsourcing Solution Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

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