Insurance and Authorization and Verification Specialist - Hospice of Cincinnati

Step into a meaningful role within our Hospice Care Team as an Insurance and Authorization and Verification Specialist dedicated to supporting patients and families during some of life’s most vulnerable moments. You’ll serve as a trusted resource for nurses, physicians, caregivers, and loved ones, helping maintain comfort, dignity, and continuity of care.

This opportunity is ideal for someone who is compassionate and confident working independently in a field-based or home‑care setting. A passion for supporting colleagues, providing calm reassurance, and upholding the highest standards of patient

Hospice of Cincinnati – 4360 Cooper Rd, Cincinnati, OH 45242

• Part Time
• Day Shift

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. Please use the link to view Tri Health’s benefits:

To explore more about Hospice and the care we provide click the link below:

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This position provides Insurance Verification and Authorization for all patients. This position contacts insurance companies, verifies Hospice benefit coverage, level of care coverage, enters information into Homeworks in order for staff to have accurate information about patient coverage. The person in this position will work closely with the Financial Counselor for patients who require a Financial Assistance application completed or are in need of applying for Medicaid.

This position will keep track of all ongoing authorizations for any level of care change and any expired authorizations. The position requires medical terminology, professional telephone skills, strong computer skills and must be able to perform copying, faxing and follow up as needed.

• High School Degree
• Vast knowledge of commercial insurance plans, Government plans
• Medical terminology
• Excel and ICD9 coding
• 2-3 years experience in a related field

• Climbing
  - Rarely
• Hearing:
  Conversation
  - Consistently
• Hearing:
  Other Sounds
  - Frequently
• Kneeling
  - Rarely
• Lifting 50+ Lbs
  - Rarely
• Lifting 11-50 Lbs
  - Occasionally
• Pulling
  - Rarely
• Pushing
  - Occasionally
• Reaching
  - Rarely
• Sitting
  - Consistently
• Standing
  - Occasionally
• Stooping
  - Occasionally
• Talking
  - Consistently
• Use of Hands
  - Consistently
• Color Vision
  - Occasionally
• Visual Acuity:
  Far
  - Frequently
• Visual Acuity:
  Near
  - Consistently
• Walking
  - Frequently

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community