Durable Medical Equipment Coordinator - Hospice of Cincinnati

Step into a meaningful role within our Hospice Care Team as a DME Coordinator dedicated to supporting patients and families during some of life’s most vulnerable moments. You’ll serve as a trusted resource for nurses, physicians, caregivers, and loved ones, helping maintain comfort, dignity, and continuity of care.

Hospice of Cincinnati –
4360 Cooper Rd, Cincinnati, OH 45242

• Part Time (20 hrs weekly)
• Day Shift (7am-4:30pm)
• This is a job share; 5 days on, 5 days off, no weekends or holidays. This is clerical position

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. Please use the link to view Tri Health’s benefits:

To explore more about Hospice and the care we provide click the link below:

https://hospiceofcincinnati.org/

In collaboration with the hospice interdisciplinary teams, obtains durable medical equipment in a timely and cost-effective manner, under the close supervision of the manager and/or assistant nurse manager. Gathers information to successfully begin, support and/or complete DME ordering process, using established workflows & algorithms. Accurately enters all appropriate information into portal & EMR in a timely manner. Responds to calls promptly & courteously, taking appropriate action to resolve situations for positive outcomes.

Requests pick up of durable medical equipment after the patient discharge. Facilitate recovery of lost DME. Proactively problem solves, anticipates needs, and initiates solutions for both internal & external customers that support the successful completion of orders. Works collaboratively with the interdisciplinary team & actively participates in team functions & meetings. Adjusts to changes in workload & schedules based on changing departmental & organizational priorities.

Participates in internal & external education, training, in-services & other activities to promote personal & professional growth.

• High School Diploma or GED Degree or GED (Required)
• 1 - 2 years experience Customer Service (Required)
• 1 - 2 years experience Clerical (Required)
• Computer aptitude
• EPIC
• Knowledge of durable medical equipment
• Basic knowledge of Durable Medical Equipment

• Adheres to established DME algorithms/workflows; identifies and works collaboratively with hospice team regarding changes/adjustments in workflows.
• Excellence in interactions/communications with internal and external customers.
• Proactively problem solves, anticipates needs, initiates solutions that support successful completion of DME orders.
• Requests/coordinates pickup of DME after patient discharge. Responsible for oversight and facilitation process for recovery of lost DME.
• Works collaboratively with the hospice team to process DME requests. Accurately enters all appropriate information into electronic medical record and DME portals in a timely manner.

• Climbing -
• Concentrating
  - Consistently
• Continuous Learning
  - Consistently
• Interpersonal Communication
  - Consistently
• Lifting