Claims Specialist

Are you a driven, dedicated Claims Analyst looking to get your foot in the door with a stable organization based here in the Cincinnati area?

• Manage entire claims function including collection of proofs of death, claim calculation and payment, and the pending claims in accordance with policy provisions and state laws.
• Prepare claim file (including print policy application & other documentation for claim processing).
• Complete claim jacket form & Texas spreadsheet when applicable.
• Occasional investigations and formulating recommendations for policy rescission.
• Verify claim payment, and prepare disbursement journal entry for approval and payment by accounting.
• Terminate policy in the policy administration system, enter payee and cause of death
• Prepare files for image and audit imaged files.
• Handle death claim calls from agents, funeral homes and clients (includes calculating and quoting death benefit, suspending policies for death, etc.)
• Follow- up on pending claims for outstanding documents
• Answer main customer service line
• Policy research
• Update claims checklist

• Associates Degree or equivalent work experience
• 3-5 years life insurance experience and/or LOMA matriculation is desirable
• Strong verbal and written communication skills
• Working knowledge of Microsoft Office
• Excellent Customer Service skills
• Self-starter, comfortable working in fast paced environment