Utility​/Host – Parks & Rec

Join our team where you can understand that immaculate dining rooms, spotless glassware, and seamless support of the restaurant creates unforgettable guest experiences (and doesn’t happen by accident!). You'll work alongside hospitality professionals who genuinely support each other, and celebrate wins together across our stunning. You’ll play a pivotal role in ensuring seamless service delivery, maintaining our high hospitality standards throughout the restaurant.

Mastering the art of anticipatory service and supporting us in creating memorable dining experiences, you’ll be responsible for keeping the restaurant clean throughout service and making sure that our bartenders and servers have everything they need.

• Transparent compensation — $5.5 + tips
• 401(k) — save for what’s next and help build your future
• FREE mental health support — 8 in-person/video sessions + unlimited text-based therapy
• Paid volunteer time annually + company-wide Community Impact Day
• Enjoy what we create — Regular gift cards for Mad Tree food, beverages, and merch
• Continued growth — Cross-training opportunities across hospitality operations
• Nature-inspired work spaces — Designed to connect people to nature and each other
• Face-to-face humanity — Real human connection, not screen isolation
• A team that gives a f
  * ck — People who are passionate and genuinely care

About Mad Tree Founded in 2013, Mad Tree is an award-winning brewery that’s rooted in Cincinnati and planted in purpose. Driven to craft great beer - but more importantly - build a business dedicated to doing good, Mad Tree protects and celebrates nature while reducing impact on the environment. Mad Tree is a B-Corp certified company and proud member of 1% for the Planet with a commitment to donate 1% of sales to local, sustainable nonprofits.

Mad Tree strives to create warm and welcoming experiences, exceed expectations, and most importantly, plant a better community. They put purpose in every pour, and raise a glass to doing things differently. Cheers.

Mad Tree Parks & Rec is the boldest evolution of the Mad Tree hospitality experience; a 27,000 sq. ft. campus intentionally designed to connect people to nature and each other.

Nestled in the heart of Blue Ash’s Summit Park, the space transforms a historic airplane hangar into an immersive indoor-outdoor destination featuring expansive gathering spaces, a 40- ft tall living wall, a massive patio, and family-focused recreation areas including our custom playscape and campground-inspired kids’ area.

Built specifically with families and community in mind, Parks & Rec blends hospitality with recreation and connection in a way that is uniquely Mad Tree. The space carries forward our commitment to warm hospitality, thoughtful design, and nature-inspired experiences while creating an environment where everyday moments become memorable occasions. Parks & Rec is a living expression of who we are as a company and the experiences we aspire to create every single day.

We are Mad Tree. Rooted in Cincy. Planted in Purpose.

Mad Tree is committed to building a diverse, equitable, and inclusive workforce that is rooted in Cincy and planted in purpose. We offer a competitive compensation package plus great benefits like subsidized health insurance, free mental health support, a retirement plan with a match, paid time off, and many other great perks.

POSITION SUMMARY: The Utility / Host role is a cross-functional front-of-house position that flexes between hosting, bussing, food running, and service support to keep the restaurant clean, organized, and ready for whatever the shift brings. You may be scheduled with different areas of focus throughout the week, helping maintain smooth operations, support the team where needed,…