Success Account Manager

Vaco is seeking an Account Manager located in the Blue Ash, OH area. This is a great opportunity with a large growing Non-Profit organization. This Account Manager is an onsite and direct hire opportunity. Targeted Compensation in 1st year - $55K-$75K.

• Maintain accurate prospect and client information within the organization, including detailed documentation of client interactions.
• Process plan implementations, changes, and exceptions within internal systems.
• Manage ongoing account service activities, including client reporting, member packets, refund notices, and Agent of Record updates.
• Research and resolve prescription-related issues directly with pharmacy vendors.
• Assist with the development of client proposals and sales collateral.

• Experience: Bachelor's degree or equivalent experience, with 3+ years of business development or account management experience. Inside customer service, PBM, or industry experience strongly preferred.
• Licensing: Willingness to obtain and maintain required insurance licensing in applicable states/territories.
• Communication: Exceptional interpersonal and presentation skills, with the ability to confidently communicate with company owners, executives, and clients in person.
• Technical
  
  Skills:
  
  Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint), CRM platforms, and basic data manipulation.
• Work Style: Highly organized, detail-oriented, self-motivated, and able to effectively manage multiple priorities in a fast-paced environment.
• Travel: Ability to travel up to 50%, primarily for local and regional client meetings.
• Health, dental, and vision insurance
• Life insurance
• 401(k) with company match
• Paid time off

Vaco is seeking an Account Manager located in the Blue Ash, OH area. This is a great opportunity with a large growing Non-Profit organization. This Account Manager is an onsite and direct hire opportunity. Targeted Compensation in 1st year - $55K-$75K.

• Maintain accurate prospect and client information within the organization, including detailed documentation of client interactions.
• Process plan implementations, changes, and exceptions within internal systems.
• Manage ongoing account service activities, including client reporting, member packets, refund notices, and Agent of Record updates.
• Research and resolve prescription-related issues directly with pharmacy vendors.
• Assist with the development of client proposals and sales collateral.

• Experience: Bachelor's degree or equivalent experience, with 3+ years of business development or account management experience. Inside customer service, PBM, or industry experience strongly preferred.
• Licensing: Willingness to obtain and maintain required insurance licensing in applicable states/territories.
• Communication: Exceptional interpersonal and presentation skills, with the ability to confidently communicate with company owners, executives, and clients in person.
• Technical
  
  Skills:
  
  Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint), CRM platforms, and basic data manipulation.
• Work Style: Highly organized, detail-oriented, self-motivated, and able to effectively manage multiple priorities in a fast-paced environment.
• Travel: Ability to travel up to 50%, primarily for local and regional client meetings.

• Health, dental, and vision insurance
• Life insurance
• 401(k) with company match
• Paid time off
• Professional development assistance

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law.

The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact

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