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Onsite Call Center Manager – Multichannel Ops Lead
Job in
Blue Springs, Jackson County, Missouri, 64014, USA
Listed on 2026-07-16
Listing for:
Maximus
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Maximus is hiring for an onsite Call Center Manager in the Greater St. Louis, MO area. You will oversee a multichannel, multiprogram contact center, drive SLA adherence, and manage staff across multiple clients throughout Missouri.
The role requires 5+ years in call center or related management, a relevant bachelor's degree, and experience with large telephony systems and CRM tools. Expect quarterly performance bonuses, comprehensive health plans, a 401(k) plan, PTO, and ongoing professional
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