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Frontline Client Support Specialist (Tier 1

Job in Blue Springs, Jackson County, Missouri, 64014, USA
Listing for: First Bank
Full Time position
Listed on 2026-08-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 34000 - 48000 USD Yearly USD 34000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Frontline Client Support Specialist (Tier 1)

First Bank is seeking a Service Center Representative at Tier 1 to provide an excellent client experience by handling financial and service inquiries through our phone channel.

As the first point of contact, you will analyze requests, set clear expectations, and route complex issues to Tier-2. You will learn internal systems, uphold quality service standards, and build strong connections with the First Bank team.

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