Call Center Customer Service-NOT REMOTE

THIS IS NOT A REMOTE POSITION Our client, a leading financial institution, is seeking a Call Center Customer Service Representative to join their team in Perryville, Missouri. As a Call Center Customer Service Representative, you will be supporting customer service initiatives. The ideal candidate will have strong computer skills and ability to work with multiple programs at once.

Job Title: Call Center Customer Service Representative

Pay Range: $16.25per hour during training going to $17.25 an hour after training. Also get paid double time on holidays.
Time 6 month of on site training in Perryville-hours Mon-Fri 8am-5pm after training hours will be8am-7pm 4 days a week Mon-Sat.

• Provide proactive support and service to customers through effective telephone communication.
• Identify customer needs and provide appropriate solutions to enhance their banking experience.
• Resolve service complaints using effective problem‑solving techniques.
• Support customers with internet banking inquiries and assist with account maintenance.

• High school diploma or GED; related experience preferred.
• Ability to communicate effectively with customers and team members.
• Strong reasoning skills to handle various customer inquiries.
• Proficiency in using telephone and computer systems.
• Willingness to work flexible shifts, including weekends and holidays.

• Opportunity to develop skills in customer service and banking.
• Supportive team environment focused on collaboration and growth.
• Comprehensive training program to ensure your success in the role.
• Chance to contribute to a reputable organization and enhance customer satisfaction.

• Medical and Prescription Drug Plans
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

Manpower Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast‑changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands –
Manpower, Experis, Talent Solutions creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 Manpower Group was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in‑demand talent.