Office Manager

Job Description Job Summary

Office Manager/Administrative - Automotive

Purpose:

Analyzing new customer applications for quality and profitability.

The Big Lot – Car Credit is a subprime “Buy Here, Pay Here” dealership that specializes in helping customers with credit problems.

• Place Outbound Phone Calls to Delinquent Accounts
• Assist and Counsel Customers
• Problem Solve w/ Customers to Bring Account to Current Status
• Situational Analysis on Level of Intensity to Apply
• Process Cash, Credit Card, Etc. Payments
• Analyze New Loan Applications
• Verify Employment, References, Residence, Income, Credit Score, Etc.
• Interview Potential New Customers
• Process Title Paperwork
• Process Insurance Claims
• Filing and Paperwork Processing
• Assisting with Any Other Duties Requested by Management Outcomes:

• Recognized as Team Player within 30 Days
• Recognized as Strategic Thinker

Compensation: $18-28/hr.

Multiple Day Shift Options

• High School Degree or Equivalent Required
• One Year Previous Experience in Subprime Automotive Industry
• Strong Computer Skills, Specifically Office Suite of Programs
• Strong Verbal Communications Skills
• Math Skill Specific to Financing and Trade Ins (i.e. down payments, regular payments, principal, interest, late fees, etc.)
• Valid Drivers License

Contact:

Jeff

Job Type: Full-time