Donor Care Tech

Job Summary

Under the supervision of the Collection Supervisor, perform donor suitability assessments, histories and blood collection procedures to ensure donor safety and blood quality. Assist with mobile site equipment setup and teardown, store and transport collected blood, and promote a positive image of CBC within the community.

• Performs donor interview and evaluates suitability of donor for donation based on current Standard Operating Procedure (SOP) criteria.
• Determines donor hemoglobin by obtaining a finger‑stick sample.
• Takes and documents donor blood pressure, pulse and temperature.
• Performs blood collection procedures according to SOPs, including quality control, skin preparation, phlebotomy, obtaining tube samples and removing needles.
• Attends to donor’s comfort and safety post donation, including those having reactions or complications, and notifies the Collection Supervisor.
• Maintains confidentiality of all information regarding donors.
• Labels all blood collection materials according to SOP.
• Cares for blood after collection, including segmenting, providing temporary storage and transportation to the center when necessary.
• Assists in unloading, assembling, maintaining, dismantling and reloading equipment and supplies (if applicable).
• Complies with CBC safety policies and procedures.
• Demonstrates excellent customer service when dealing with donors, members of the community and co‑workers.
• Exhibits professionalism in dress, personal grooming and hygiene.
• Maintains prompt and regular attendance.
• Communicates and interprets intermediate information in English to all members of the public and CBC staff with confidence.
• Works both independently and as part of a team.

• Answer donor questions regarding donor criteria and blood donations.
• Performs data entry when donors present to donate (as applicable).
• Completes paperwork relating to daily operations.
• Maintains a safe and clean work environment.
• Stays current with all changes by attending all scheduled in‑services.
• Restocks supplies as needed.
• Assists with special projects and other duties as assigned relevant to the position.
• Must have and maintain a valid driver’s license and clean driving record; all tickets and suspensions must be reported to supervisor.

• High school diploma or equivalent.
• Medical Assistant degree preferred.
• Phlebotomy certification preferred.

• Prefer an individual with at least 6 months experience in a health‑related field.
• Prefer experience in phlebotomy.

• Mobile staff must have and maintain a valid operator’s license (MO class E; KS class C).
• Fixed site staff must have and maintain a valid driver’s license.

• Basic medical terminology.
• Proficient in all duties related to Donor Room Assistant.

• Excellent customer service skills.
• Good writing skills to successfully document as needed.
• Good verbal skills to communicate with donors, chairpersons and co‑workers.
• Ability to work both independently and as part of a team.
• Computer skills.

Work hours and days vary; must be very flexible.

$2,500.00 Sign On Bonus Available