AVP, IT Delivery Transformation

• Manage the strategy for entire delivery from strategic planning to tactical activities
• Connect strategic priorities, product strategy and planning, technical debt management, and human capital planning
• Establish and continuously improve guidance, standards, and best practices for delivery practices, including Agile ways of working, flow management, estimation approaches, capacity planning approaches, release management approaches, delivery health, continuous improvement, and delivery metrics (including Flow Metrics and DORA)
• Develop and implement a strategic plan for Agile delivery transformation
• Operationalize all OKRs and delivery metrics for the organization
• Lead, coach, and develop teams in strengthening delivery practices, and driving continuous improvements
• Build Agile Lead capability through coaching, mentoring, training, communities of practice, and continuous learning
• Analyze problems and opportunities using quantitative and qualitative insights
• Use innovation methods and cross-functional expertise to generate practical solutions
• Test new ways of working and scale promising ideas that improve outcomes
• Drive our Artificial Intelligence (AI) SLDC capabilities
• Coach, mentor and assist team members to establish a consistent level of quality, practices, accuracy, compliance to departmental standards, regulations, and internal controls
• Partner with Product Management and Engineering leaders to align on delivery ways of working, clarify roles and responsibilities, and resolve organizational impediments impacting Product Team effectiveness
• Work in close coloration with Product Operations to execute against the Product Practices roadmap

• Proven experience of Agile, OKR & Product Delivery practices and scaling those within an organization that lead to lasting transformations
• Demonstrated expertise in product development process cycles
• Thorough understanding of the business principles involved in strategic planning
• Ability to drive change
• Demonstrated understanding of portfolio management techniques and transforming organizations
• Practical use and responsible evaluation of AI tools, including Microsoft Copilot, Github copilot or equivalent
• Ability to facilitate, coach and guide through influence, inspiration, collaboration and teamwork
• Ability to integrate AI into workflows to improve productivity and decision-making
• Matrix leadership, servant leadership, and cross-functional collaboration
• Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
• Skills in evaluating AI outputs for accuracy, compliance, and bias
• Experience integrating AI into workflows to improve efficiency or insights
• Familiarity with AI assisted research, summarization, and content generation
• Understanding of responsible AI use, including ethics and data protection
• 8-10 years of relevant experience required
• 2-4 years of experience leading people and teams required
• Agile or Product Transformations
• High School Diploma or equivalent required
• Bachelor’s Degree or equivalent experience required
• Agile Certification preferred.

Demonstrates expertise in Agile Delivery Transformation, including strategic planning, OKR operationalization, and product delivery practices. Capable of integrating AI tools to enhance productivity and decision-making while fostering a culture of continuous improvement and collaboration.

• Agile Delivery Transformation
• OKR Operationalization
• AI Tool Integration
• Product Development Process
• Matrix Leadership

• Agile Practices
• Product Delivery
• Portfolio Management
• Flow Management
• Capacity Planning
• Release Management
• Delivery Metrics
• AI Evaluation
• Continuous Improvement
• Estimation Approaches

• Coaching
• Mentoring
• Collaboration
• Influence
• Teamwork

• Agile Certification
• Bachelor’s Degree
• High School Diploma

• Strategic Planning
• Delivery Practices
• Human Capital Planning
• Change Management
• Responsible AI Use

• Microsoft Copilot
• Git Hub Copilot
• AI Tools